Collections Specialist

Collections Specialist III

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

At Arcwood Environmental, we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

• Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
• Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
• Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
• Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Essential Functions & Responsibilities

As a Collections Specialist III you will be responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment for assigned accounts. This position will assist in the training of department personnel to ensure the daily execution of processes, procedures, and requirements to meet department and Company goals.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Completes collections activities and appropriate account reconciliations
• Monitors customer account details for non-payments, delayed payments and other irregularities
• Conducts research as needed to appropriately resolve account discrepancies and customer inquiries
• Completes month-end, quarter-end and end-of-year reporting requirements and close processes
• Compiles and provides appropriate reporting as requested by leadership
• Achieves and maintains DSO measures as established by leadership
• Consistently meets and/or exceeds established collections key performance indicators (KPIs)
• Assists in direction, training, documentation and development of Collections personnel by being proactive to achieve overall goals
• Takes on additional duties as assigned to support the team and organization

Education

- High school diploma or equivalent (required)

Experience

• 4+ years of experience in a B2B collection environment with training experience (required)
• Proficient in multiple ERP software system (required)

Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement. Equal Opportunity Employer Veterans & Disabilities A post-offer drug screen and background check will be required. Position Physical Demands