Associate Director of Multifamily - Westchester, NY

Lead with Impact. Drive Performance. Shape Exceptional Communities. Ready to take the next step in your multifamily leadership career? Rose Associates is seeking a strategic, results-driven Associate Director of Multifamily Operations to oversee select properties throughout Westchester County. This is an opportunity to influence portfolio performance, develop high-performing property management teams, strengthen owner relationships, and elevate the resident experience. We're looking for a leader who combines strong financial and operational expertise with a hands-on management style and a commitment to excellence. About Rose Associates Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, operating more than 30,000 residential units across approximately 250 properties from Philadelphia to Boston. As a woman-owned company, our integrated platform spans development, construction, property and asset management, leasing, marketing, and financial operations. We're proud of our reputation for excellence, integrity, and resident satisfaction—and we're committed to creating opportunities for our team members to grow and make a lasting impact. What You'll Do As Associate Director of Multifamily Operations, you'll drive operational excellence, financial performance, and team development across your assigned Westchester portfolio. Partner with property managers to oversee daily operations, monitor budgets, analyze financial performance and rent variances, and identify opportunities for improvement. Prepare and review owner reporting packages, annual budgets, business plans, and monthly reports. Support asset management initiatives, including acquisitions and dispositions, while communicating key developments and opportunities to ownership. Review capital replacement plans and help preserve long-term asset value. Coach, mentor, and support property management teams while fostering accountability and collaboration. Oversee recruitment, retention, and employee development, ensuring required training and milestones are completed. Partner with internal departments to resolve challenges and achieve property and portfolio goals. Address escalated resident concerns and identify opportunities to improve satisfaction and retention. Review leasing activity, occupancy trends, and renewal programs to achieve budget and pro forma objectives. Collaborate with marketing to evaluate performance and adjust strategies as needed. Conduct regular property visits and inspections to evaluate building conditions, maintenance practices, and operational standards. Ensure compliance with applicable laws, Fair Housing requirements, company policies, and health and safety standards. Identify operational risks and implement solutions that support compliance, efficiency, and property preservation. Maintain effective relationships with owners, residents, property teams, vendors, and other stakeholders. What You Bring Bachelor’s degree in a relevant field or equivalent professional experience. At least 10 years of residential property management experience, including a minimum of 7 years in a senior management role. Demonstrated success leading property management teams, overseeing multifamily operations, and resolving complex challenges. Strong financial acumen, including budgeting, forecasting, reporting, variance analysis, and knowledge of Generally Accepted Accounting Principles (GAAP). Solid understanding of building operations, maintenance, capital planning, and property preservation. Knowledge of leasing strategies, marketing trends, occupancy management, and resident retention. Proficiency with Microsoft Office and property management platforms, including iLuvLeasing, On-Site, and Yardi. Excellent organizational, time management, analytical, problem-solving, and communication skills. Ability to travel between assigned Westchester properties and the main office as needed. Authorization to work in the United States. Compensation & Benefits $135,000 - $155,000 annual base salary, plus significant performance-based incentive compensation opportunities and a comprehensive benefits package. Ready to Make Your Mark? If you're a multifamily real estate leader who thrives on operational challenges, develops strong teams, and knows how to balance financial performance with an exceptional resident experience, we invite you to join Rose Associates and help shape the future of multifamily property management in Westchester. Work Environment & Essential Job Requirements This is an on-site leadership position requiring regular visits to residential properties, interaction with residents, employees, vendors, contractors, and ownership representatives, and movement throughout buildings and property sites. Duties may involve ascending and descending stairs and working in varying environmental conditions. The position also requires performing essential job functions in residential environments where domestic pets may be present, including common areas, lobbies, building offices, amenity spaces, and occupied apartments, potentially for extended periods while conducting inspections, addressing resident concerns, overseeing operations, and coordinating staff and vendors. Reasonable accommodations will be considered for qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law. Additional job-related duties may be assigned as business needs require. Rose Associates is an Equal Opportunity Employer. Employment decisions are made without discrimination based on any characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Rose Associates Inc.