Orders Coordinator

Orders Coordinator

Adoration Home Health is currently seeking a full-time Orders Coordinator for our home health operations across the country.

The Orders Coordinator is responsible for submitting physician orders for signature; and making every effort to ensure physician signature is obtained in a timely manner. Submits notification of missed visits and discharge summaries to the physician/facility.

Our comprehensive benefits include:

• Medical, dental and vision insurance
• Tuition reimbursements and discounts
• Paid time off
• 401(k) retirement plan
• Flexible Spending Account (FSA)
• Employee discounts

Responsibilities

• Contacts physician offices by phone or fax to follow-up on outstanding orders
• Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians
• Notifies the appropriate manager when it's identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician's name has been provided and resubmits the order to the correct physician
• Prints and submits Plan of Care Summary to patients in a timely manner
• Submits notification of missed visits to the patient's physician in a timely manner and payer source, when required by the payer
• Submits discharge summaries to physicians in a timely manner
• Assists with answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person
• Takes messages as needed and delivers to the appropriate individual in a timely manner
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

Qualifications

• High school graduate or GED
• Minimum of six (6) months experience in an office setting, preferably medical office related
• Medical terminology, preferred
• Proficient knowledge of the framework, organization, and function of home care
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company.