Project Manager

Job Title

Responsibilities:

• Project Management: Lead and manage ServiceNow development projects from initiation to closure, ensuring they are completed on time, within scope, and budget.

• Scrum Leadership: Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews.

• Stakeholder Communication: Communicate effectively with stakeholders, including clients, team members, and senior management.

• Risk Management: Identify, assess, and mitigate project risks to ensure successful project delivery.

• Documentation: Maintain comprehensive project documentation, including project plans, status reports, and change logs.

• Team Collaboration: Work closely with development teams to ensure alignment with project goals and timelines.

Requirements:

• Experience: Minimum of 5 years of project management experience, preferably in ServiceNow development.

• Scrum Certification: Certified Scrum Master (CSM) or equivalent certification.

• Technical Knowledge: Strong understanding of ServiceNow platform and its capabilities.

• Communication Skills: Excellent verbal and written communication skills.

• Problem-Solving: Strong analytical and problem-solving skills.

• Leadership: Proven ability to lead and motivate teams.

Preferred Qualifications:

• Certifications: PMP, ITIL, or other relevant certifications.

• Industry Experience: Experience in IT service management or related industry.