District Market Supervisor, Little Caesars Arena

The opportunity Delaware North Sportservice is searching for a seasonal Restaurant Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will have a winning career with this team! Pay $20.00 - $25.00 / hour Information on our comprehensive benefits package can be found at What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and that all departmental and organizational policies and procedures are met Assist managers in training and development of the team and conducting team member counseling sessions, including corrective action reports Collaborate with manager concerning operational deficiencies and areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume Greet guests positively, professionally, and as an individual, and monitor guests’ and team members' needs within your assigned area More about you One year of related experience Superior organization and guest service abilities Basic math skills and computer skills, including word processing, spreadsheets, and e-mail Ability to deal with guest complaints, using active listening skills to defuse difficult situations No college degree required Physical requirements Must be able to carry up to 35 lbs Standing or walking for the duration of the shift Shift details Evenings Days Weekends Events Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team - you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr Delaware North