Senior Program Coordinator, Sargent, Health Sciences

Boston University Sargent College of Health and Rehabilitation Sciences is one of the country's leading schools of health and rehabilitation sciences. Home to more than 1,300 undergraduate and 600 graduate students, Sargent College combines outstanding faculty and cutting-edge research to provide superb education and clinical experiences. The college has more than 25 on-campus research facilities, clinical centers, and labs. It offers top-ranked degree programs in occupational therapy, physical therapy, speech, language and hearing sciences, health sciences, human physiology, behavior and health, and nutrition.

The Department of Health Sciences within Sargent College is dedicated to the sciences of human physiology, nutrition, and global public health. Together with a diverse community of students, research and clinical faculty, we are committed to improving people's lives through a variety of pathways involving clinical, applied, and basic sciences. The department's research, teaching and clinical centers address fundamental aspects of health sciences as well as innovations in clinical care. This Senior Program Coordinator position is responsible for managing a wide variety of professional and administrative systems specifically in support of the undergraduate Health Science program and the Public Health minor.

The role serves as the central point of contact for students and provide direct support regarding degree requirements, course offerings, and campus resources, to support the program director in both daily and annual operations of the program, and to support program faculty in student advising.

Responsibilities include:

• Student orientation and advising for program curricular matters, support of program operations related to students, support of faculty in student-related matters, and maintenance of program databases and listservs.
• This is an excellent professional opportunity for someone at one of the premier health sciences colleges in the country, with opportunities to connect with researchers and faculty in the fields of rehabilitation and health sciences, where professional development is strongly encouraged and well supported via Boston University's excellent benefits package, including but not limited to tuition remission benefits. To learn more about the many benefits the university provides, including generous paid time off, health coverage, retirement contributions, and tuition remission, and apply to join our flexible, supportive team, please apply via the BU human resources website.

Essential Functions:

• Create and disseminate the Health Science Program monthly newsletter to students, faculty, and staff.
• Respond to day-to-day questions from students and faculty, answering student emails or referring them to the appropriate faculty member. 
• Support faculty in processing student-requested letters of recommendation and facilitating exam accommodations.
• Serve as advising coordinator for the Health Science Program, assigning incoming students to staff advisors and answering questions about current courses.
• Provide general guidance about the program and its requirements, triaging student needs, questions, and concerns to the appropriate faculty member, advisor, or campus student-support office.
• Foster a welcoming, engaging atmosphere that supports the success, belonging, and satisfaction of students, guests, and visitors.
• Serve as staff advisor to the Public Health Minor: meet with students, respond to communications, review minor applications, and refer petitions for substitutions, waivers, and exceptions to the Program Director.
• Create and manage course waitlists. 
• Coordinate logistics for faculty and student meetings, including scheduling, calendar invites, food orders, room setup, and clean-up.
• Provide staffing and logistical support for the new required.
• Designing Your Life course, including scheduling, materials, room setup, and day-to-day coordination throughout the term.
• Manage program databases to maintain key student-related data and compile program statistics and contribute to required reporting.
• Lead the development and maintenance of a comprehensive Health Science alumni database, gathering and organizing records and building it into an ongoing resource for tracking graduate outcomes, career placement, and alumni engagement. 
• Coordinate with the marketing team to share faculty and student activities, providing content and updates for program promotion and communications.
• Partner with the Career Development office to develop, schedule, and coordinate career-related events, workshops, and programming for Health Science students.
• Support global and community engagement activities, including Study Abroad, through answering student inquiries, maintaining student data, disseminating information about upcoming events and coordinating information sessions. 
• Coordinate faculty searches and candidate interviews.
• Assist with additional program projects as assigned by the Program Director.

Required Skills

• Bachelor's degree preferred 1-3 years of related professional experience Excellent verbal and written communication skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Comfortable learning and troubleshooting new software systems.
• Able to work independently and accurately with high attention to detail.
• Ability to create a welcoming atmosphere to ensure success, belonging, satisfaction, and engagement of students, guests, and visitors.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting. Current L2324 represented employees, click here for information on how to apply for this position .