Office Scheduler

Join the Team at Moorings Park as an Office Scheduler

When you join Moorings Park, you become part of an award-winning, purpose-driven organization where people are valued, growth is encouraged, and excellence is celebrated. Our nationally recognized workplace culture, exceptional benefits, and commitment to partner engagement make Moorings Park more than just a place to workit's a place to build a rewarding career. Together, we create a community where residents and partners alike can belong, connect, and flourish.

Moorings Park Communities is a nationally recognized Life Plan organization with three distinctive campuses in Naples, Florida. We are dedicated to creating Simply the Best workplaces through a culture of excellence, compassion, innovation, and service.

We're proud to share that Moorings Park Communities has earned four 20262027 Novare Employee Satisfaction & Engagement Certifications, reflecting our unwavering commitment to creating an exceptional workplace where partners feel valued, supported, and empowered to thrive. These honors demonstrate what makes Moorings Park different: we believe exceptional resident experiences begin with an exceptional team. By investing in our partners' growth, well-being, and success, we create an environment where people can build meaningful careers while delivering extraordinary care, hospitality, and service every day.

At Moorings Park, we believe in taking exceptional care of our partners so they can provide exceptional care to our residents. We offer a comprehensive benefits package that includes:

• FREE health and dental insurance
• FREE telemedicine services for medical and behavioral health needs
• Vision insurance
• Company-paid life insurance and short-term disability coverage
• Generous Paid Time Off (PTO) program
• Health Savings Account (HSA) with employer contribution
• Retirement plan with employer match
• Tuition reimbursement program
• Wellness program with complimentary access to our on-site fitness center
• Corporate discount programs
• Employee Assistance Program (EAP)
• Supportive and caring executive leadership team

Moorings Park is seeking a dedicated Office Scheduler. The Office Scheduler is responsible for performing scheduling of staff members and ensuring appropriate staff members are assigned to provide personal care, home management and supportive services, utilizing staff according to rain, ability, and limitations. The Scheduler is responsible for performing a variety of clerical and reception duties, following the established policies and procedures and/or specific instruction.

Key Contributions

• Schedules for appropriate staff, maintaining consistency of caregivers and managing overtime.
• Ensures daily phone calls to caregivers confirming scheduled shifts.
• Maintains client's database with appropriate demographics and hours of services.
• Maintains consistency of 24-hour cases and reports to Office Coordinator weekly.
• Answers telephone, taking messages and forwarding messages and calls to appropriate parties.
• Prepares on-call Information for on-call Coordinators, updating as needed.
• Assists with clerical duties such as processing payroll, insurance verification, patient information documentation, and ordering office supplies.
• Maintains client confidentiality and works in compliance with HIPAA regulations and standards.
• Assures that office is maintained in a safe and neat manner.
• Assumes responsibility for on-call in absence of on-call Coordinator.
• Works in unison with others professionally and respectfully carrying out the Moorings Park Mission and Moorings Park Standards of Behavior Statements.
• Demonstrates the desire to increase client and partner satisfaction.

Qualifications & Requirements

• Excellent oral and written communication skills in the English language required.
• During emergencies or natural disasters, may be required to remain on duty for the duration of the event.
• High school graduate or equivalent
• Previous experience with scheduling in health care is essential.
• Ability to type 50 WPM, 10 key calculator, basic math and data entry skills and computer experience essential.

Moorings Park Communities