Shipping Supervisor

Job Description

Job Description

The Shipping and Receiving Supervisor oversees daily shipping and receiving operations, ensuring accuracy, compliance, and efficiency. This role combines hands-on responsibilities with leadership duties, including guiding team members, monitoring performance, and maintaining a safe and organized warehouse environment. The Supervisor serves as the primary liaison between the Director of Operations and the Shipping and Receiving team, ensuring smooth workflow and adherence to company standards.
Key Areas of Responsibility:
• Leadership & Team Management
o Supervise and coordinate the activities of shipping and receiving personnel.
o Assign daily tasks, monitor progress, and ensure deadlines are met.
o Train team members on ERP systems, safety protocols, and shipping procedures.
o Foster a positive, collaborative work environment and resolve conflicts promptly.
o Conduct regular team meetings to communicate priorities and updates.
• Operational Responsibilities
o Oversee accurate receiving of purchase orders into ERP (D365) and proper storage of finished goods.
o Ensure correct packing, labeling, and documentation for all outgoing shipments (BOL, CI, packing lists).
o Schedule pickups and manage carrier communications.
o Verify shipping paperwork and compliance with ISO 13485 standards.
o Operate forklifts and assist with loading/unloading as needed.
o Maintain dock and warehouse organization.
• Compliance & Continuous Improvement
o Identify and address non-conforming parts or packages.
o Ensure adherence to safety rules and hazardous material handling procedures.
o Recommend process improvements to enhance efficiency and accuracy.
Qualifications and Experience:
Education and Experience
• Education:
o High School Diploma or equivalent; additional leadership training preferred.
• Experience:
o Minimum 3–5 years in shipping/receiving, with at least 1 year in a supervisory role.
o Proficiency in ERP systems (D365 preferred) and shipping software.
• Skills:
o Strong leadership and interpersonal skills.
o Excellent verbal and written communication.
o Ability to interpret and enforce safety and operational procedures.
o Detail-oriented with strong organizational skills.
o Ability to lift up to 70 lbs and operate warehouse equipment.