Receptionist

Job Description

Job Description

Job Description: Receptionist / Administrative Admin serves as the first point of contact for clients and vendors, providing exceptional customer service while managing a variety of administrative, payroll, and employee engagement responsibilities.

Reception:

• Warmly greet and assist clients and vendors upon arrival.
• Answer and direct incoming calls; take and relay messages as necessary.
• Provide exceptional customer service in-person and over the phone.
• Assist with data entry and general administrative tasks such as faxing, filing, and scanning.
• Process, sort, and route incoming mail and packages to the appropriate recipients in a timely and organized manner.

Administrative Support:

• Assist with entering PO’s for purchasing dept.
• Perform data entry for onboarding new employees as needed.
• Provide Spanish-language support to applicants, employees, and temporary staff for HR-related issues.
• Support Talent Acquisition efforts with administrative tasks, including checking references and greeting candidates before interviews.
• Contribute to special projects as assigned.

Employee Relations Administrative Support:

• Coordinate employee notifications such as birthdays, work anniversaries, new hires, and promotions.
• Assist in creating and distributing employee newsletters.
• Maintain employee communication boards with updated job openings and announcements.
• Help organize and execute employee engagement activities, including:
  • Monthly cupcake celebrations.
  • Holiday parties, catered meals, raffle tickets, and giveaways.

Maintenance/Housekeeping Coordination:

• Manage daily communication with a team of four housekeeping staff, including translation support when needed.
• Monitor inventory and order maintenance and housekeeping supplies.
• Oversee the supply of office essentials such as bottled water.
• Serve as the point of contact for vending and filtering water machines.

Experience & Qualifications

• Excellent verbal and written communication skills (Bilingual Eng/ Spanish preferred)
• High level of reliability, punctuality, and attention to detail in a front-facing role.
• Customer service and client relations
• Front desk operations management
• Appointment scheduling and calendar management
• Administrative and clerical support
• Data entry and record keeping
• Microsoft Office Suite proficiency (Word, Excel, Outlook, PowerPoint)
• Time management and organizational skills
• Attention to detail and accuracy
• Filing and document management
• Visitor greeting and check-in procedures
• Confidentiality and handling sensitive information

Benefits:

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Paid holidays and generous PTO
• Career growth and promotional opportunities
• And much more!

We are an equal opportunity employer and are committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.