Parking Meter Technician City Parking Operations

Position Summary: The Parking Technician supports the maintenance, repair, and efficient operation of the City's parking infrastructure, including parking meters, pay stations, signage, and access control systems. This role ensures that residents, visitors, and businesses have access to safe, functional, and reliable parking facilities throughout the city.

Key Responsibilities:

• Install, maintain, troubleshoot, and repair a wide range of parking equipment including smart meters, pay-and-display machines, access gates, and mobile payment systems.
• Conduct routine inspections of meters, parking garages, surface lots, and signage to ensure proper functionality and compliance with city standards.
• Respond to service calls regarding malfunctioning parking equipment and provide timely repairs to minimize disruptions.
• Perform preventive maintenance on all parking equipment to extend service life and improve reliability.
• Update and program parking meters and pay stations with software changes, rate adjustments, and system upgrades.
• Maintain detailed records of maintenance activities, repairs, parts inventory, and service schedules.
• Collaborate with parking enforcement officers and city staff to identify and resolve equipment issues.
• Assist with the installation and replacement of parking signage, pavement markings, and wayfinding systems.
• Support the implementation of new parking technologies and sustainability initiatives (e.g., EV charging stations, contactless payment systems).
• Deliver excellent customer service by addressing public inquiries or complaints related to parking equipment or facility issues.
• Ensure all work is performed safely and in accordance with municipal codes, department policies, and safety standards.

Qualifications:

• High school diploma or GED required; vocational or technical training in electronics, mechanical systems, or a related field preferred.
• 2-5 years of experience in parking operations, technical maintenance, public works, or a closely related field.
• Valid driver’s license required; Class E license preferred or ability to obtain within 30 days of hire.
• Knowledge of parking system technologies (e.g., multi-space meters, mobile payment apps) and basic networking concepts is a plus.
• Proficiency with hand tools, diagnostic equipment, and parking system management software.
• Strong mechanical aptitude and excellent problem-solving skills.
• Ability to work independently, manage priorities, and respond effectively in urgent situations.
• Strong written and verbal communication skills for documentation and reporting.
• Ability to pass a background check and drug screening if required.

Working Conditions:

• Work is performed outdoors and indoors, in all weather conditions, year-round.
• Frequent lifting (up to 50 pounds), bending, climbing, kneeling, and standing for extended periods.
• May require work during evenings, weekends, holidays, or during emergencies and special events.