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Guest Experience & Reservations Specialist

Rocky Gap Casino Resort

Rocky Gap Casino Resort in Maryland seeks a Guest Services Associate to provide accurate information about hotel policies, services and amenities to guests, ensuring exceptional service and satisfaction. You will manage reservations for rooms, spa appointments and golf tee times, respond promptly to inquiries, post deposits or refunds, and coordinate with Security or EMS when needed. The role requires excellent communication, teamwork, and the ability to work across shifts in a busy resort #J-18808-Ljbffr Rocky Gap Casino Resort

Vacancy posted 2 days ago
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