Front Office Receptionist

Job Description

Job Description

Long Motors is seeking a friendly, dependable, and professional Bilingual Front Office Receptionist to join our team. This position serves as one of the first points of contact for our customers and plays an important role in keeping our front office organized and running efficiently.

The ideal candidate is fluent in both English and Spanish, comfortable working with computers, organized, and able to provide excellent customer service in a fast-paced automotive dealership environment.

Job Description

As a Front Office Receptionist, you will assist customers in person and over the phone, process payments, perform general administrative duties, and provide support to our sales and office teams. This position requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities throughout the day.

Key Responsibilities

• Greet customers and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls to the appropriate department.
• Assist customers with general questions and direct them to the appropriate team member.
• Process customer payments accurately and provide receipts as needed.
• Perform basic data entry and maintain accurate customer information.
• Assist with filing, scanning, copying, and organizing documents.
• Receive and distribute incoming mail and deliveries.
• Assist the sales and administrative teams with general office tasks.
• Maintain a clean, organized, and professional front desk and lobby area.
• Communicate with customers in both English and Spanish.
• Follow company procedures and maintain confidentiality of customer information.
• Perform additional administrative duties as assigned.

Qualifications

• Bilingual in English and Spanish is required.
• Previous receptionist, administrative, retail, or customer service experience preferred.
• Basic computer skills are required.
• Comfortable using Microsoft Word, Excel, email, and other computer-based applications.
• Strong verbal and written communication skills.
• Professional and friendly attitude when interacting with customers.
• Ability to multitask and stay organized in a busy environment.
• Dependable, punctual, and able to work well as part of a team.
• Attention to detail and ability to accurately handle payments and paperwork.
• Automotive dealership experience is a plus but not required.
• Valid driver's license preferred.

Skills

• Customer service
• Phone etiquette
• Basic computer proficiency
• Data entry
• Cash/payment handling
• Organization and attention to detail
• English/Spanish bilingual communication
• Ability to multitask in a fast-paced environment
• Teamwork and professionalism

Benefits

• Competitive pay
• Paid time off
• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program

Schedule

• Full-time
• One weekday, and Sundays off.

Join Our Team

If you are dependable, organized, enjoy working with people, and are looking for an opportunity to grow within an established automotive company, we encourage you to apply to join the Long Motors team.