Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health insurance
• 401(k) matching
• Bonus based on performance

We are a busy and growing insurance agency looking for a front desk receptionist/customer service representative. You do not need to have previous experience as this is an entry level position. If you are looking for a career change, this opportunity is for you! We will provide you with on-the job training, and all the resources that you need to succeed. 

ROLE DESCRIPTION:
As a Customer Service Representative with Allison Dickmann State Farm, you will learn new skills and will acquire licenses that will enhance your career trajectory. Attention to detail, customer service skills, and desire to help people make you an ideal fit. Your day to day will include greeting customers when they come into the office or call in, helping resolve customer inquiries, coordinating with your peers in the office, and handling a range of diverse tasks.

RESPONSIBILITIES:

• Greet customers, assist with policy questions related to payments, forms needed, and claims
• Communicate with other members of the office to provide seamless customer care
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Friendly, works well with others
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Dependable, timely and respectful of others