Customer Success Associate
$34.3k - $57.4kWolters Kluwer N.V.
- # Customer Success AssociateApplyremote type: Hybrid (8 days/month)locations: USA - Dallas, TXtime type: Full timeposted on: Posted Todayjob requisition id: R0058209We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!**Responsibilities:*** Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications* Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance* Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs* Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers* Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests* Develop and maintain positive working relationships with customers and other key partners* Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning**Qualifications:*** Bachelor’s degree from an accredited college/university or equivalent B2B client service experience* Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry**Preferred Knowledge, Skills or Abilities:*** Strong organizational, time management and multi-tasking skills* Ability to absorb product knowledge quickly and process information to apply to customer needs* Ability to make sound business decisions and exercise discretion and judgment* Experience generating add-on sales revenue preferred* Strong analytical and problem-solving skills* Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook## Our Interview Practices*To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.**Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Compensation:**$34,300.00 - $57,400.00 USD*Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.*## **Additional Information**:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.### Be the DifferenceIf making a difference matters to you, then you matter to us.Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.### About Wolters KluwerWolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.For more information about our solutions and organization, visit or follow us on LinkedIn, Instagram and Facebook.### Tips & Tricks - ResumesWolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.### Building Diverse TeamsAs a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.This principle is ingrained in our company values and articulated in our Code of Business Ethics.### Our Global Well-being ProgramAt Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s **Top Places to Work for Employee Wellbeing: Large Organization in 2024**. More recently, Wolters Kluwer was recognized by Forbes as one of **America’s Best Large Employers 2026** and **America’s Best Employers for Engineers 2026**. In 2025, Wolters Kluwer was also recognized by Forbes as one of **America’s Best Employers for Women.**### Equal Opportunity EmployerTo ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.**GDPR**### Careers Privacy and CookiesWolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
- J-18808-Ljbffr Wolters Kluwer N.V.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Associate in Dallas, TX vacancy
$33.5k - $56.08k
...Customer Success Associate We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law...SuggestedWork at officeWolters Kluwer
Dallas, TX1 day ago$71k
...and Personal Finance. About the Role Start your career in fintech in one of the country’s leading financial hubs. As a Customer Success Associate, you’ll build real experience in lending, compliance, and customer operations, while helping customers navigate important...SuggestedVisa sponsorshipWork visaShift workFigure
Dallas, TX2 days ago$24 - $26 per hour
R.S. Hughes Co, Inc in Dallas, TX is looking for a Customer Success Specialist I (CCS1) to build and manage customer relationships. This entry-level role emphasizes customer support and requires maintaining effective communication. Ideal candidates have a high school diploma...SuggestedHourly payFull time- ...a safer, healthier, and more sustainable future. Apply now and help us make a difference with EHS Insight. Job Summary Customer Success Associate Customer Success is the key to ensuring our customers achieve their desired outcomes. As a Customer Success Associate, you...SuggestedFull timeWork at officeRemote workWork from home
- ...succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get...SuggestedFull time
McQuade Organization
Dallas, TX1 day ago - Figure in Dallas, Texas is searching for a Customer Support Agent to be the first point of contact for our customers. This role involves helping clients navigate applications, explaining financial products clearly, and providing troubleshooting support across issues. We...
- A leading software company is looking for a Customer Success Associate to manage customer onboarding and support. This role emphasizes customer advocacy and requires strong communication and problem-solving skills. Preferred candidates will have a Bachelor's degree and...Remote job
$65k - $95k
Turvo is seeking a Customer Onboarding Associate to engage and retain customers, providing training and onboarding on their platform. The ideal candidate... ...contact for customers, you will work to ensure their success and satisfaction, managing relationships and addressing...Remote job$64k - $98k
Tanium is seeking an Associate in Customer Success Management in Addison, Texas. In this hybrid role, you'll drive customer adoption and expand use of the Tanium platform through strategic engagements, ensuring high customer satisfaction. The ideal candidate will have 0...- ...Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services...Temporary workPart timeWork experience placementWork at officeImmediate startWork from homeRelocation packageShift work3 days per week
Verizon
Dallas, TX7 days ago $58.7k - $88.1k
...world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care,... ...some cases, where a territory is not immediately available, associates will be assigned a supporting role until a territory assignment...Hourly payMinimum wageLocal areaImmediate startVisa sponsorshipNight shiftWeekend workEcolab
Dallas, TX5 days ago$71k
...Anniversary swag Employee Recognition Program What You’ll Do Serve as a trusted first point of contact for prospective and existing customers across phone, chat, and email Help customers navigate the application process, resolve blockers, and better understand our...For contractorsVisa sponsorshipWork visaShift work$24 - $26 per hour
...Customer Success Specialist I - Dallas, TX Market Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer relationships. These roles are not transactional order-entry positions. While order processing and system work are...Full timeTemporary workR.S. Hughes
Dallas, TX4 days ago- ...Customer Service Representative Founded in 1963 by Mary Kay Ash with a bold mission to enrich women's lives, Mary Kay has grown into one of the world's most successful and enduring beauty brands. For more than 60 years, our people-first culture and commitment to innovation...Work at officeWorldwideFlexible hoursShift work
Mary Kay
Dallas, TX4 days ago $17 - $20 per hour
...Roadsurfer Rv Rental Customer Service Representative In an era where travel is synonymous with freedom and adventure, the allure of hitting the open road has never been stronger. With 90+ rental locations in Europe and North America, roadsurfer is your RV rental expert...Hourly payFull timeImmediate startRemote workNight shiftEarly shiftRoadsurfer
Dallas, TX4 days ago- ...Customer Success Specialist BinSentry is an extremely fast-growing ag-tech company started in KW, Ontario - Canada. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability....Remote work
BinSentry
Dallas, TX2 days ago - ...Customer Success Advisor Logistics & Transportation Solutions Location: 12770 Coit Rd Dallas Texas, 75251 (In Office) MW Logistics is an award-winning, privately held third-party logistics (3PL) provider with nearly 25 years in the industry. Specializing in Dedicated...Work at office
- ...Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the... ...Overview: We are currently seeking a determined Customer Success Specialist who embodies our core values: Service, Accountability...Work experience placementLocal area
Brinks Home
Farmers Branch, TX6 hours ago - ...across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who... ...and dates; keep customers informed. Follow-up & Customer Success • Send visit recap within 24 hours with agreed next steps and...Local area
Model1 Commercial Vehicles, Inc.
Irving, TX2 days ago - We’re hiring driven B2B Customer Service/Sales Representatives for our fast-growing marketing firm. You’ll work directly with business... ...Previous experience in sales, business development, or customer success preferred Strong communication, organizational, and interpersonal...
- ...Job Description Job Description Axis Global is hiring a Customer Service Representative to provide exceptional customer service to... ...Responsibilities: Speak with customers on a daily basis to drive customer success Process order updates and account changes Introduce...
Axis Global USA
Dallas, TX19 days ago - ...remote sales team. As one of the fastest-growing companies in the industry, we provide all the tools, training, and leads necessary for success. What We Offer No cold calling - warm leads provided Work from home - set your own hours High commissions + bonuses Structured...Remote jobFor contractorsWork from home
- ...safety standards for industry, ultimately benefiting consumers. Our customers include the world’s leading aerospace, aviation and wind-... ..., Germany and Malaysia We are looking for a motivated Customer Success Specialist in Dallas, TX to support our growing customer base....Work at office
- A software solutions provider in Dallas is seeking a Customer Success Specialist passionate about helping clients achieve meaningful outcomes. The role involves managing a portfolio of 100 to 250 customers, driving customer engagement, and delivering tangible results to...
- Job Description This role is critical in driving customer success by managing the onboarding and integration of new clients into their platform. By beyond onboarding, this role will continue to build long‑term client relationships, drive engagement, and ensure customersatisfaction...Work experience placementRemote work
- ...specialty contractors, etc.) to help organize and run their business operations. In this role you'll be at the forefront of the customer success process, making a huge and direct contribution to our success. As our Customer Success Specialist, you will not only be...For contractors
$50k
...outbound phone calls Lead discovery conversations to understand customer needs and position Echo's logistics solutions Deliver demos,... ...maintain strong pipeline discipline Set customers up for success through clear expectations and a smooth handoff after close...Work at officeRemote work$58.7k - $88.1k
...in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial... ...some cases, where a territory is not immediately available, associates will be assigned a supporting role until a territory...Hourly payMinimum wageLocal areaImmediate startVisa sponsorshipNight shiftWeekend workEcolab
Dallas, TX6 hours ago- ...At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2... ...will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion...Work experience placement
Stewart
Irving, TX5 days ago - ...divh2Customer Success Representative (CSR)/h2pWere seeking a proactive and customer-centric Customer Success Representative (CSR) to join our growing team. As a CSR, you will be the primary contact for customers post-sale, responsible for onboarding, relationship management...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Associate. Be the first to apply!
Related searches
- online customer service representative Dallas, TX
- customer advisor Dallas, TX
- airport customer service agent Dallas, TX
- customer support associate Dallas, TX
- employee relations assistant Dallas, TX
- participant services representative Dallas, TX
- customer service representative 1st shift Dallas, TX
- inbound call center customer service representative Dallas, TX
- service agent Dallas, TX
- insurance customer service advisor Dallas, TX