Veterinary Client Support Coordinator (CSC)

Job Description Are you a compassionate, friendly, and courteous communicator? Are you detail-oriented, efficient, and do you enjoy working with people and their pets? If you answered "Yes!" we want to talk with you! Muller Veterinary Hospital is an independently owned, fast‑paced, progressive small animal veterinary practice accredited by the American Animal Hospital Association. In addition to supporting our general practice patients with full‑service, high quality veterinary medicine, we also proudly offer canine rehabilitation, pain management, and integrative therapies such as acupuncture and chiropractic care. Our clients and patients mean the world to us, and we are looking for a Client Support Coordinator who will convey this with professionalism and care. The ideal candidate must possess a genuine concern for our clients and patients. The ideal candidate thrives in a fast‑paced environment while using strong organizational and prioritization skills. Veterinary experience is preferred but we will happily train the right person. Essentials High School diploma or equivalent 2+ years in customer service, working directly with the public Positive attitude: friendly and bright Trustworthy, responsible, and professional Highly organized and detail‑oriented Excellent verbal and written communication skills Ability to work independently and collaboratively Self‑motivated, with very strong work ethic Commitment to delivering excellent customer service Flexible, always demonstrating grace under pressure Fast learner and computer‑literate Ability to work some Saturdays Tasks Facilitate communication among our doctors, staff, and clients in person, and via phone & email. Welcome our clients and their pets to our hospital. Coordinate and carry out timely flow of appointments, including checking clients in & out, rooming patients, and preparing exam rooms between visits. Answer a multi‑line phone system. Schedule appointments. Maintain detailed medical and client communication records. Work with teammates to treat our clients and patients with warmth, kindness, and empathy. What We Offer 40 hours per week (full‑time position) Competitive pay, commensurate with experience A stable and healthy work environment Benefits package (medical, PTO, pet care discounts, continuing education, and more) Job Type: Full-time #J-18808-Ljbffr