Customer Service Specialist

Looking for a fast-paced customer service role in the Bridgeport area where your sharp attention to detail actually pays off? Expand International is hiring, and this isn't your typical, script-reading call center gig. We are looking for high-energy problem solvers who want to own the client experience—from building great relationships over phone and chat to mastering the logistics of order entry and freight estimation. If you are tech-savvy, hyper-organized, and love a dynamic workday where you can showcase your consultative skills right here in the local Bridgeport community, apply today and join a team that values your drive and precision!

salary: $19 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Client Connection: Handle phone, email, and chat inquiries with high energy, building relationships and suggesting extra products where they fit.

• Order Management: Quickly and accurately enter orders while identifying opportunities to upsell complementary items.

• Problem Solving: Resolve customer issues smoothly and look for ways our solutions can add more value to their business.

• Logistics & Freight: Calculate shipping estimates and find the best delivery methods to meet tight deadlines.

• Product Expertise: Learn our products inside and out to clearly explain their benefits to clients.

• Quality Control: Maintain 100% accuracy and policy compliance in a fast-paced environment.

Skills

• Follow-up
• Customer Service
• Basic Computer Skills
• Customer support
• CRM
• Typing Skills
• Basic Software Skills
• Customer Relations
• CUSTOMER ORDERS/SALES
• Customer Relationship Management

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.