Service Assurance Specialist — 24/7 Client Support
BCN
BCN is seeking a Service Assurance Agent to be the primary contact for customers facing service issues. In this role, you will troubleshoot voice, data, and network-related problems, ensuring timely support and collaborating with internal teams for resolutions. The position requires strong communication skills and a commitment to top-notch customer service. Responsibilities include managing service tickets, monitoring open requests, and confirming customer satisfaction. Join BCN to deliver exceptional support and reliability. #J-18808-Ljbffr BCN
Vacancy posted 3 days ago
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