Senior Director, Retail Operations & Customer Experience
J Jill Group Distribution Center
J.Jill seeks a Senior Director, Retail Operations & Experience to shape strategy and operating models for the store fleet. You will lead the home office Store Operations function, partner with field leadership, and drive scalable execution focused on the customer and associates. You will improve processes, reporting, training, and workload planning while applying strong P&L acumen to staffing, labor, inventory, and KPIs to deliver business results. #J-18808-Ljbffr J.Jill
$124k - $280k
...LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Sales Operations Senior Manager [Retail], you will specialize in providing consulting services focused on enhancing the overall customer experience within our Commercial & Service Excellence practice. You will...SeniorFull timeH1b- ...please ****@*****.***. Overview The Senior Director, Retail Operations & Experience is a key leader within the Store Operations... ...simplify work, and enable store teams to focus on the customer and deliver business results. Responsibilities Develop...SeniorHome office
$129.5k - $207k
...Payments team improves the customer and care team experience by launching better ways... ...and reducing the cost and operational friction of payments.To support... ..., Chewy is hiring a Senior Program Manager, Payment Operations... ..., fintech, subscription, retail, or omnichannel...SeniorLocal areaFlexible hours- ...powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’...SeniorImmediate startWeekend workAfternoon shift
- ...experienced Branch Manager in Weymouth, MA to lead a dedicated team, drive branch growth, and deliver exceptional customer service. You will coach staff, manage operations, and expand market presence while ensuring a customer-centric environment. The role emphasizes...Senior
- ...MA. You will lead a diverse team, drive branch growth, and ensure exceptional customer experiences across in-branch and digital channels. You will recruit and coach staff, manage operations, and partner with cross-functional teams to deliver growth, quality service, and...Senior
$210k - $320k
...Overview:Beam is seeking a highly talented and motivated Sr. Director / Director of CMC, to lead our advancing portfolio of in-vivo... ...Biomedical Engineering or equivalent technical field.10+ years of experience in CMC development, including leadership experience.Strong...SeniorFull time- The Senior Director, Revenue Operations is a unique blend of analytics, ops, and technical instrumentation... ...across GTM funnel activities, bookings, customer lifetime valueAnalyze data to... ...: Must be familiar with setting up experiments, measuring effectiveness, failing fast...SeniorTemporary work
$96k - $192k
...workforce that puts the customer at the center of... ...Fortune 500 corporations, operate their buildings more efficiently... .... About This Role The Senior Operations Manager,... ...exceptional customer experience. Primary... ...systems (BAS), within Retail, Industrial, Pharmaceutical...SeniorContract workTemporary workFor contractorsWork at office$236k - $319k
...StatesSalary: $236,000 - $319,000Category: Operations & Product ManagementCompany: Munich... ...value chain and transforming the customer experience. Simply put, wherever you find small businesses... ...grow — that’s where you come in.The Director, Underwriting Excellence owns...Full timeContract workFor contractorsLocal areaRelocationFlexible hours- ## Global Travel Operations, Senior ManagerApplylocations: Boston, MAtime type: Full timeposted... ...partnership & negotiations, exceptional customer service, cost savings, and reduced... ...program and enhance the customer service experience.* In partnership with the TMC, drive...SeniorWork experience placementSummer workWork at officeRemote workFlexible hours2 days per week
$155k - $303k
...they work and the way they serve their customers. We help unlock value through a start-up... ...fusing strategy, consulting and customer experience with agile engineering and problem-solving... ...customers truly value.OverviewAs a Senior Principal, you will actively participate...Senior$175k - $352k
The Senior Director, Regional Business Operations Director provides strategic leadership for the development, execution, and continuous improvement of operational... ...training and development to create a unique work experience.Supports in strategic recruitment, promotional...SeniorTemporary workWork experience placementLocal areaFlexible hours- ...Senior Strategic Account Executive Remote, based in Sydney At Twilio, we're shaping... ...worldwide to craft personalized customer experiences. Our dedication to remote-first work... ...Non-profits, and Higher Education. Operate independently with the ability to identify...SeniorLocal areaRemote workWorldwide
$130k - $150k
...About Us CMB is a full-service custom market research and strategy firm based in Boston... ...‑owners. About the Position The Senior Director, Activation Delivery sits at the intersection... ...executive‑ready narratives and experiences that help clients align stakeholders and...SeniorRemote work$217k - $275k
...right treatment at the right time.Role OverviewThe Senior Director, Corporate Strategy and Operations will serve as a strategic and operational partner to... ...or advanced business degree preferred.7–12+ years of experience in strategy, business operations, corporate development...SeniorImmediate start$175k - $250k
...and the way they serve their customers. We help unlock value through... ...strategy, consulting and customer experience with agile engineering and... ...a Technology Strategy Senior Principal, you will actively... ...transformation including modern operating models and organization structures...Senior- ...our largest and most complex Enterprise customers within the Korea region. At Atlassian,... ...and delivering an exceptional customer experience. Fluency in both Korean and English is... ...generation enterprise business. Champion Operational Excellence: Maintain pristine data...SeniorWork at officeWorldwide
$75k - $115k
...Senior 3PL Program ManagerFormlabs is a team of hands-on builders reinventing how... ...Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners... ...wants to sit at the intersection of operational excellence and financial performance,...SeniorFull timeSeasonal work- ...Summary The Senior Director of Clinical Operations oversees all aspects of clinical trial execution, including start-up, monitoring, and close-out activities... ...studies and propose mitigation plans. Qualifications & Experience Required Bachelor’s, Master’s, or higher qualification...SeniorRemote work
- ...Provide strategic and operational leadership across multiple clinical trials or a full... ...corporate goals Collaborate with the Senior Director Operational Excellence to direct CROs... ...preferred 12+ years of clinical operations experience in biotechnology, pharmaceutical, and/...SeniorWork at officeLocal areaRemote work
$218.4k - $327.6k
Job DescriptionGeneral Summary:The Senior Director, Business Operations Lead is a senior role within the Business Operations function supporting Commercial... ...across CMTO. Knowledge and Skills:Significant experience in biotechnology, pharmaceutical, or other highly regulated...SeniorFull timeContract workSummer workRemote workFlexible hours2 days per week- ...Assisted Living Communities, LLC is seeking an Executive Director to lead daily operations, drive financial performance, and supervise staff... ...or healthcare administration and 5-7 years of senior operations experience in a retirement living or similar setting. Strong leadership...Senior
- Ipsen US is seeking a Head of Field Operations, Training, & Enablement to lead enterprise field enablement and training strategy across Ipsen US Business Units. You will partner closely with BOS leadership to align incentives, governance, and performance metrics, and to...Senior
$253.33k - $286.67k
...Senior Director, Clinical OperationsCambridge, MACity Therapeutics is seeking a seasoned, Sr... ...mission. Reporting to the Head of Clinical Operations, the Senior Director will play a... ...several factors, including relevant skills, experience, internal equity, relevant education...Senior$175k - $195k
...Senior Director, Clinical OperationsJoin our global team dedicated to innovation and initiative... ...SummaryThe Senior Director, Clinical Operations, is a key member of the Executive... ...clinical operations disciplines, and some experience in building and scaling clinical...Senior- ...a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations...
$120k - $200k
The Opportunity:As the Senior Associate/Associate Director of Portfolio and Strategy Operations, you will help ensure flawless operation of activities for a first-in... ...project team colleagues.Your Background:You have experience (minimum 3 years) in management consulting,...SeniorFlexible hours- ...Manager in Weymouth, MA to lead a branch team, drive exceptional customer experience, and grow a strong book of business. You will hire and coach... ..., and community engagement while delivering results in a fast-paced retail banking environment. #J-18808-Ljbffr Rockland TrustSenior
- Jobtailor in Cambridge, MA seeks a Senior leader to provide strategic and operational leadership across multiple clinical trials, set operating strategy, and develop a high-performing team of clinical operations professionals. You will ensure trials comply with ICH/GCP...Senior
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