Legal Innovation Technology Analyst

We are recruiting for a Legal Innovation Technology Analyst to support a law firm’s Client & Innovation Office. This role is ideal for someone who understands legal workflows, enjoys solving practical technology challenges, and can help attorneys and legal professionals get more value from tools such as AI, contract analysis, document automation, and litigation management platforms.Responsibilities:Support attorneys and legal teams in applying legal technology to active matters and internal workflowsHelp scope, configure, and launch projects using tools such as Kira, Luminance, Opus 2, Legora, Harvey, or similar platformsCreate practical user resources, including quick guides, FAQs, checklists, screenshots, and workflow notesProvide introductory training, demos, and day-to-day support for assigned applicationsTrack adoption, gather user feedback, document pain points, and identify opportunities to improve usagePartner with attorneys, IT, Innovation, Training, Knowledge, Research, vendors, and practice groups on technology-enabled solutionsStay current on legal tech trends, including agentic AI, contract analysis, collaboration tools, and case management platformsRequirements:Working knowledge of law firm or legal department operations, including attorney work product, matter lifecycles, and transaction or litigation workflowsHands-on experience in legal technology support, systems implementation, project coordination, or workflow improvementAbility to learn new platforms quickly and explain technology clearly to attorneys and non-technical usersFamiliarity with legal technology tools such as Kira, Luminance, Opus 2, Legora, Harvey, or similar applicationsExperience with GenAI prompting, no-code/low-code workflows, or AI-enabled legal process supportStrong listening, communication, customer service, organization, follow-through, and problem-solving skillsProficiency with Microsoft Office, SharePoint, Teams, Excel, and reporting tools; Power BI is a plusAbility to handle confidential information with sound judgment and professionalismCollege degree in a related field preferred