Shipping Assistant

Stockroom/Shipping Clerk

Manage receipt of finished goods from Operations into Finished Goods Inventory and shipment of product to customers.

Essential Duties and Responsibilities:

• Receive finished goods from Operations: package into product box or clam shell as appropriate, store in designated location, transact in MRP system into Finished Goods inventory location as available to sell.
• Move goods from FG inventory and prepare for shipment: review daily the customer sales orders available to ship in MRP, pick available product from FG inventory, transact in MRP system out of Finished Goods inventory, package in appropriate final shipping container (box, Gaylord, etc), prepare shipper documentation (label, pack list, etc) using Shipper system.
• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments.
• Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers.
• Handle issues arising in shipping or inventory handling.
• Build boxes for packaging.
• Trouble shoot shipping issues and customer complaints that arise and work to resolve them.
• Maintain the company stockroom through organizing, cleaning and cataloging items on a regular basis.

  Competencies: To perform the job successfully, an individual should demonstrate the following:

  • Communications - Exhibits good listening and comprehension. Able to deliver needed information to fellow machinists during shift change-over.
  • Customer Service - Displays courtesy and sensitivity. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
  • Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
  • Planning & Organization - Uses time efficiently. Works in an organized manner.
  • Quality - Fosters quality focus in others. Improves processes.
  • Use of Technology - Adapts to new technologies. Demonstrates required skills.
  • Experience with warehouse management software required.
  • Lean Manufacturing Exercises a commitment to driving value and eliminating waste.

  Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Education/Experience: High School diploma, GED, or equivalent. Experience working in a shipping or receiving department. Experience operating heavy machinery (forklift, etc)
  • Language Ability: Read, analyze and interpret shipping documents. Effectively present information and respond to questions from managers, customers and the public.
  • Mathematical Ability: Must be able to conduct basic mathematical problems including calculating proportions, percentages, area, and volume. Ability to apply concepts of basic algebra and geometry.
  • Computer Skills: To perform this job successfully, individuals must have strong computer related skills including familiarization with spreadsheet, word processing, and MRP/ERP software. Experience with warehouse management software required.
  • Certificates and Licenses: None required.

  Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is typically required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.