Coordinator-Care

Coordinates Effectively and efficiently coordinates care to patients by monitoring and evaluating interdisciplinary care. Orients/Educates Orients and educates patients/family members/visitors to the Emergency Room, policies, and procedures. Customer Service/Customer Relations Greets individuals in a positive and caring manner. Effectively and efficiently relays the needs and concerns of patient’s family members/visitors to staff. Provides emotional support to family members as needed. Receives requests and provides information to patient/family member as requested. Assists in the resolution of patient/family member issues/problems. Communication Promotes effective communication among the care team, treating clinicians, patients, family members, etc. Liaison Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction. Inventory Assesses and maintains waiting room supplies in a cost‑effective manner. Complies with budgetary guidelines. Regulation Adheres to NMHS/NMMC policies, procedures, and guidelines. Complies with appropriate local, state, federal policies, procedures, guidelines, regulations, laws, and statutes. Job Knowledge High school diploma or equivalent, required; associate’s degree preferred. Minimum of 2 years experience in a clinical setting, required. Proficient computer skills (e.g., Microsoft Word and Microsoft Excel), required. Demonstrated decision‑making and problem‑solving skills, required. Excellent organizational and communication (written and verbal) skills, required. Excellent human relations skills, required. Excellent interpersonal skills, required. Working knowledge of the development of adolescent, pediatric, adult, and geriatric patients, required. #J-18808-Ljbffr