Process Assistant

Process AssistantArlington, TXJob Description: Process AssistantOverviewThe Process Assistant is responsible for managing workflow assignments in a specific department within a fulfillment and distribution environment. They assist management with safety, production, cost and quality all while driving a positive employee experience. A Process Assistant is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.ResponsibilitiesMaintain strong working knowledge of all processes and policiesAssist Operations Managers with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings and communicating with other departmentsQuickly recognize, diagnose and solve workflow challenges for associates and partner with leadership to resolve issues as neededActively lead with safety, production, cost and quality at the forefront of all decision makingBe patient, have strong communication skills and the capability to give and receive effective feedback (eg. timely daily feedback in a training capacity, not disciplinary discussion)Communicate cross-departmentallyImplement and monitor continuous improvement processes for the teamManage, coordinate and track daily attendance and break periodsTrack and report labor hours and UPHVerify SOP/PMV compliance for assigned department and ensure work stations are kept neat, clean and organizedContinue the onboarding process and ramp-up period post trainingBe comfortable speaking in front of groups of all sizesSupport teams through change and embrace continuous improvementPartner with trainers and leadership to maintain and apply learning toolsCommunicate feedback to better the operation and the employee experienceCommunicate and cooperate with team members and leadershipEnforce safety guidelines, cleanliness and security standardsTake on additional duties as assigned by leadershipProficient in warehouse management softwareQualificationsEducation beyond high school and prior experience leading teams is a plusHave a positive, 'can-do" attitude and excellent interpersonal skillsAbility to work flex shifts, hours, nights and weekends as the business dictatesStrong written and verbal communication; bilingual in Spanish is a plusIntermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)Forward thinkers with the ability to articulate point of view and improve processesEnforce safety guidelines, cleanliness and security standardsAbility to quickly recognize, diagnose and solve for challenges and workflow for associates in partnership with leadershipMust operate with a sense of urgency and have attention to detailAlign with the company's core values to ensure a world class customer experienceAbility to lift a maximum of 50 lbs based on needs of the role