Scheduling Specialist

Scheduling Specialist - Center for Diagnostics & Surgery

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Center for Diagnostics & Surgery 6020 West Parker, Plano, TX 75093

Work hours: Full-Time; Days; Monday- Friday, 9:30a-6p; 40 hrs/week

THCDS Department highlights:

• The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.


• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

• Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.

Here's What You Need

• High School Diploma or Equivalent required

• One year of related experience required

• CHAA - Certified Healthcare Access Associate upon hire preferred

What You Will Do

• Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.


• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.


• Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.


• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.


• Participates in special projects or completes other duties as assigned.

Additional perks of being a Texas Health Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

At Texas Health Center for Diagnostics & Surgery, we've proudly served residents of Collin, Dallas, and Denton counties with advanced surgical and diagnostic care. As an 18-bed physician-owned hospital, we offer a more personalized experience-delivering high-quality care in a setting designed with comfort and healing in mind.


Our award-winning facility provides a wide range of services, including robotic surgery, spine surgery, joint replacement, orthopedic surgery, gynecological and urological surgery, ENT procedures, spinal injections, outpatient GI procedures, and advanced imaging. We're known for our boutique hotel atmosphere, with convenient parking and chef-prepared room service meals that support a more relaxing recovery.


Accredited by The Joint Commission, the Texas Health Center for Diagnostics & Surgery is committed to patient-centered care that blends clinical excellence with comfort. Our team works closely with patients and their families to ensure a compassionate, collaborative approach to healing.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to View email address on click.appcast.io

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