IT Business Systems Analyst

Job Title

Technical & Software Skills

SQL Server: Ability to manage, migrate, and update SQL databases, including creating relationships, indexes, keys, and handling backend data operations.

Microsoft Access: Understand legacy Access databases, front-end forms, and back-end updates; ability to migrate Access data to SQL/modern platforms.

Data Integration / APIs: Experience connecting multiple systems via APIs, automated data feeds

Data Cleaning & Transformation: Handling large datasets, removing duplicates, normalizing data, integrating data across multiple systems.

Business Intelligence & Reporting

Power BI: Strong skills in building dashboards, KPIs, automated reports, filtering, slicers, drill-through, and using service accounts/gateways.

TIC (Toad Intelligence Central): Experience building scheduled and parameterized reports.

Excel / Advanced Excel: PivotTables, formulas, macros/VBA, connecting to external databases for reporting.

Forms & Data Collection Tools

Microsoft Forms & Canvas / Power Apps: Ability to design interactive forms, collect data from multiple users, handle attachments, and integrate with SQL/Power BI.

Adobe Forms: Optional experience, as replacement for Wufoo.

Process Automation: Experience using Power Automate or equivalent to automate data flows from forms to databases or dashboards.

Analytical & Project Skills

Requirements Gathering & Documentation: Ability to understand user needs, document workflows, create functional specifications.

Business Process Improvement: Identify inefficiencies in manual processes and design automated, streamlined solutions.

Dashboard & Metrics Design: Translate operational needs into actionable KPIs, metrics, and visualizations.

Problem-Solving / Troubleshooting: Debugging slow or failing systems, tracking down data issues across multiple sources.

Communication & Collaboration Skills

Work closely with multiple departments: Operations, Accounting, Properties, TSA, Concessions, CMMS, Airside, IT, and external vendors.

Ability to explain technical solutions in non-technical language to end-users.

Coordinate with external consultants and vendors for system implementation.

Security & Compliance Awareness

Understanding of restricted or sensitive data handling (airport security, TSA data)

Additional Desirable Skills

Scripting / Automation: Python, PowerShell, or similar for automating data processes.

Project Management Experience: Experience with Jira/other ticketing systems for tracking implementation tasks.

Change Management / Training: Ability to train staff on new systems and ensure adoption.

Attention to Detail: Managing multiple reports, dashboards, and manual processes without errors.

Required Skills:

Basic Qualification:

Additional Skills:

This is a high PRIORITY requisition.