Plant Administrator

Plant Administrator

Wilbert Funeral Services, Inc. is a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

For more than 140 years, Wilbert has partnered alongside funeral professionals to deliver meaningful memorial experiences that honor lives, support families, and build lasting trust.

As the only provider offering a complete portfolio of burial, cremation, memorialization, and Pierce by Wilbert embalming solutions, we bring unmatched breadth, expertise, and innovation to every aspect of memorial care. Our comprehensive approach empowers funeral professionals to meet the evolving needs of families with confidence, while ensuring every tribute is protected, preserved, and personalized.

Position Overview: The plant administrator ensures the smooth running of the office and coordinates work between all departments. Ability to manage workflow and deadlines.

Essential Duties & Responsibilities:

• Answer phones in a timely and courteous manner
• Take orders over the phone and provide customer service
• Provide product descriptions to customers
• Process customer billing and payments
• Review and process month end customer statements
• Review and contact customer for past due invoices
• Understand inventory entry and reconciliation
• Code and process AP invoices for payment
• Internal and external customer services

Education:

• High School, GED, or equivalent is preferred

Skills:

• Excellent written and verbal communication skills
• Ability to prioritize projects and strong problem-solving skills
• Good research skills and attention to detail
• 10-key skills

Requirements:

• 2 years' work experience in office environment
• Experience with multi-line telephone
• Proficient in MS Word, MS Excel and MS Outlook
• Typing 45+ wpm

Physical Requirements:

• The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear. Employee must be able to handle, lift, and load 25lbs

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We're an equal opportunity employer. All applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io, and please be sure to include the title and location of the position for which you're applying.