Senior Legal Counsel

Senior Legal Counsel

London, United Kingdom

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Senior Legal Counsel, EMEA

Your opportunity We are looking for a Senior Legal Counsel (EMEA) based in the UK with deep SaaS commercial transaction experience to join our collaborative, forward-thinking legal team. Whether you are ready to take a decisive step up into a senior role or an established Senior Counsel seeking broader scope and higher-impact challenges, this role offers the platform to drive your career forward.

At New Relic, legal isn't just a support function: you will sit directly at the deal table, driving revenue growth, optimising customer and partner relationships, and scaling our SaaS business across the EMEA region.

You will enjoy direct visibility, genuine autonomy, and the space to shape your own career trajectory within a globally dispersed team. If you thrive in a dynamic environment, enjoy solving complex commercial challenges, and want to directly power our go-to-market strategy, this is the role for you.

What you'll do

• Structure & Close SaaS Deals: Draft, review, and negotiate complex SaaS agreements, including data processing addenda and security terms in direct support of EMEA go-to-market efforts.
• Empower Sales Teams: Coach and advise regional sales teams on SaaS deal structure, negotiation tactics, and customer dispute resolution to accelerate sales velocity.
• Scale Channel Partnerships: Work closely with Partner business teams to structure, negotiate, and expand business via resellers, MSPs, distributors, and global system integrators.
• Lead Privacy & Regulatory Strategy: Collaborate with Privacy Legal to embed practical risk-tolerance strategies and standardise commercial contract responses under global privacy regimes (GDPR, DORA, etc.).
• Build Scalable Infrastructure: Own, refine, and modernise SaaS agreement templates, negotiation playbooks, and contract escalation workflows to ensure legal scales alongside business growth.
• Serve as a Trusted Advisor: Provide pragmatic, risk-aware legal guidance across cross-functional partners, including Marketing, Product, Finance, and Contract Managers, aligning legal strategy with our consumption-based model, monetisation, and product-led growth (PLG) goals.

This role requires

• Mandatory SaaS Commercial Expertise: Substantial experience drafting and negotiating complex SaaS commercial contracts, partner frameworks, and cloud technology agreements with a solid knowledge of revenue recognition principles.
• Educational & Qualification Background (UK): Qualified to practice law and in good standing with the relevant professional regulatory body (e.g., state bar, Solicitors Regulation Authority, or equivalent) in your jurisdiction of residence.
• Privacy & Security Fluency: Solid hands-on knowledge of data privacy, artificial intelligence, security topics, and global compliance frameworks within commercial SaaS transactions.
• GTM & Sales Alignment: Proactive, strategic approach to working directly alongside enterprise sales teams to drive deal execution across the EMEA region.
• Autonomy & Resilience: Proven ability to manage competing deliverables, set clear boundaries, prioritise under deadlines, and operate independently in a fast-paced environment.
• Collaborative Communication: Outstanding interpersonal skills with a track record of building trust across functions, regions, and executive levels.

Bonus points if you have

• In-house legal experience.
• Familiarity with consumption-based pricing models in SaaS.
• Direct experience handling GSI/Reseller partner agreements and advising marketing teams.
• An eagerness to leverage AI, with a deep understanding of AI products, LLMs, and the product lifecycle.
• Privacy certifications (e.g., CIPP/E) or deep familiarity with the EU AI Act and DORA.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to View email address on click.appcast.io.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.