Event Manager | Tampa, Florida | Raymond James Stadium

Event ManagerS.A.F.E. Management staffs and operates event security and guest services at nearly 70 venues across 11 markets and 10 states. That includes major NFL and college stadiums and arenas in Las Vegas, Phoenix, Houston, Nashville, Atlanta, Jacksonville, Tampa, Baltimore, Detroit, Newark, and Denver. On a busy weekend we have 20,000 team members working live events around the country. The Event Manager leads event execution in their market. You own the plan, direct the coordinators and supervisors who carry it out, and serve as the primary S.A.F.E. point of contact for the client on event day. When something goes wrong, the decision is yours to make. This role is a step toward running a venue. We hire Event Managers who are already operating like the next level up, and we expect you to develop the people underneath you as you go.What You'll Do Lead EventsOwn the client relationship for your assigned events, from advance planning through post-event follow-upBuild the event plan: staffing model, post assignments, event-day documentation, and contingency planningDirect coordinators and supervisors during events and hold the team to S.A.F.E. standardsMake the call on day-of problems: call-offs, gate changes, crowd flow, client requests, weather, unique event operationsLead the pre-event briefing and run the debrief so the next event runs betterLead the TeamOwn recruiting for your venue or market, including sourcing, applicant tracking, and interview schedulingLead New Hire, Returning Staff, and Leadership trainingsDevelop the coordinators and supervisors on your team, including performance feedback and readiness for more responsibilityHandle staff questions and escalations in real time, on and off siteSet the tone on professionalism and accountability that the team followsRun the Back EndStrong operators are organized operators and this sets the tone for game and event dayOversee event creation and scheduling in our workforce management platformEnsure crew calls are submitted and reconciled accurately in the timekeeping systemEnsure completed events are invoiced promptly and accuratelyEnsure office calls and emails are answered in a timely mannerMaintain clear, organized event documentation so another team member can step in and run the event if neededWho We're Looking ForBachelor's degree3 to 5+ years of experience in event operations, venue operations, event security, or a similar fieldDirect experience leading a team on event day, with a clear track record of taking on responsibility beyond your titleA track record of competing on a team. Athletics, a campus organization, or an early job where your performance was measured and other people depended on youAbility to work efficiently in a fast-paced, time-sensitive environment and make decisions under pressureAbility to communicate in front of a crowd, with clients, and to senior-level leadershipDetail oriented, proficient with Microsoft Office, and the ability to quickly pick up new systemsAvailable nights, weekends, and holidays as our schedule follows the entertainment and events calendarPassionate about the sports and live entertainment industryWhy S.A.F.E.We operate nearly 70 venues in 11 markets across 10 states, with the vision to continue to grow. This creates real responsibility early in your career. It also means a track to grow with S.A.F.E. is available for those who want it: managers can cross-train across the portfolio and go on to run venues, and our strongest leaders go on to run markets We offer:Benefits: Health insurance, 401(k) with company match, and paid time offRelocation assistanceDirect exposure to venue leadership, clients, and league/event-level operationsA career track across a national portfolioStandard office hours are Monday through Friday, 9:00 AM to 5:00 PM, with flexibility required for evening and weekend events, trainings, and interviews. This position reports directly to the respective market's Managing Director. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.