Inside Sales / Customer Service Representative - Industrial Distribution

We are seeking a high energy individual to join our Customer Service Team . The primary responsibility of the Inside Sales / Customer Service Representative is to provide the highest degree of technical support and respond to inquiries from customers and Account Managers. Essential Functions Maintain and improve customer relationships Address customer needs Assist and support Account Managers Provide accurate product information, pricing and availability in a fast‑paced environment Negotiate sale and purchase price Assist with customer returns, expedite and route material Provide product literature Provide technical assistance Upload data on customer internet portals Create quotes and sales orders Assist with pulling inventory and preparing shipments Follow up with customers to provide accurate delivery dates and updated order status Outbound prospecting calls to grow our market and sell value‑add services Update customer information in CRM (Customer Relationship Management) system Experience, Education and Skills HS Diploma or GED (required) Associate's, bachelor's or technical degree preferred 2+ years of experience in inside sales or customer service Experience in Industrial Distribution or related fields (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, Motion Control) preferred Proficient with Microsoft Excel, Word, e‑mail and vendor pricing programs Experience with Trend is a plus Strong analytical, mathematical, and mechanical aptitude Benefits Industry competitive compensation and bonus plan Medical, dental, vision, and 401(k) Tuition reimbursement and training opportunities We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-VERIFY. If you are an individual with a disability and require an accommodation to complete the application process, please contact View email address on click.appcast.io to request reasonable accommodation. #J-18808-Ljbffr SunSource