Operations Account Specialist

We value passion, energy, and enthusiasm to ignite transformation in our industry.
Start your career journey with ChemPoint! Be part of our team that is transforming the chemical, ingredient, and industrial finished products industry. 

Primary Purpose:

The Operations Account Specialist is responsible for daily tactical coordination with ChemPoint external operations providers according to approved procedures and under the direct supervision of the Operations Supervisor. Duties include inventory receipts and adjustments, dock to stock reporting, coordination of work orders to be filled by external providers and general support for operations/external providers related questions.

What You'll Do:

• Identifies, implements, and manages processes and process improvements to ensure the successful daily execution of all warehousing operations, partnering with cross-functional teams and leaders to drive organization-wide alignment and adoption.

• Partners directly with the Operations Supervisor and Operations Manager to ensure warehousing functions and processes align with and support departmental goals, including issue escalation and resolution.

• Establishes and maintains effective relationships with warehousing service providers.

• Serves as the primary point of contact for warehouse providers on daily operational activities, including product tracking, inventory management, and approval processes.

• Audits and approves warehouse invoices to ensure accurate and timely payment.

• Holds internal and external stakeholders accountable to established warehouse processes, including proper receiving, storage, and outbound shipment procedures.

• Collaborates closely with Customer Service, Finance, Commercial, and Supply Chain teams to ensure seamless warehouse operations and customer satisfaction.

• Monitors warehouse provider performance against established service expectations and escalates issues as needed to appropriate stakeholders.

• Escalates warehousing loss claims and corrective action reports to the Operations Supervisor and supports issue resolution efforts.

• Performs other related duties and responsibilities as assigned.

What You'll Need:

• Associate’s or Bachelor’s degree from an accredited institution preferred, or an equivalent combination of education and relevant work experience.

• Degree in Supply Chain Management, Business Administration, Logistics, or a related field preferred.

• Previous experience in a warehousing, logistics, or distribution environment preferred.

• Proficiency with Microsoft Office Suite, including advanced Microsoft Excel skills.

• Strong organizational skills with the ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.

• Excellent verbal and written communication skills, with the ability to effectively communicate ideas, recommendations, and information through various communication channels.

• Demonstrated ability to adapt to changing priorities and effectively interact with customers, suppliers, and third-party service providers.

• Ability to work independently while also contributing effectively within a collaborative team environment.

• Strong critical thinking, problem-solving, and decision-making skills with the ability to exercise sound judgment.

• Detail-oriented with a focus on accuracy, process compliance, and continuous improvement.

• Ability to build and maintain positive working relationships with internal and external stakeholders.

Where You'll Work:

This is a hybrid role in Bellevue, WA

Pay and Benefits:

• The salary range for this position is $67,500 - $80,000 annually.
• The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
• Available employee benefits include health, vision, dental coverage, along with industry-leading retirement and time off programs.

What You Can Expect: 

Strong  work/life flexibility .

• To be surrounded by an  inclusive team who is collaborative and committed to the achievement of the company.
• To be rewarded for your contributions with a  targeted annual company bonus and  annual salary reviews .
• Competitive pay and benefits.

We are ChemPoint . We are fanatical about every customer and supplier interaction and dedicated to reaching customers and delivering actionable insights to enable producer success. We’re the leader in the marketing, sales, and distribution of specialty and fine chemicals. ChemPoint represents over 70 suppliers and 220 product lines in North America, Latin America, the Middle East, and Africa.

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

ChemPoint supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.

ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at View email address on us.fitly.work .

ChemPoint does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with ChemPoint prior to submitting any information relating to a potential candidate. All searches must be initiated by ChemPoint's Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.