Property Claims Adjuster

Job Description Responsible for the investigation, negotiation and resolution of Property Loss claims. This includes review of written estimate of repairs or replacement using computerized estimating software. Responsible for documenting and organizing claim records to support payment. Must investigate and apply the appropriate policy coverage and legal analysis for payment of claims as well as third party liability. Projects the Company’s professional image. As an exempt employee, this position is paid to get the job done, which may mean additional hours will need to be worked, depending on the circumstances. Essential Job Functions Maintains high standards for customer service relations, including prompt contact and follow up to resolve claim issues and actively pursuing claim investigation to reach an expedient resolution. Conducts a thorough investigation of coverage, liability and damages, maintaining supporting evidence for payment or denial. Audits mitigation and repair estimates with documentation of damages from the desk, including reviewing photos, inventories, scope of damage, diagrams, etc. Coordinates repairs or replacement of damaged property, temporary housing, emergency restoration and contents replacement. Negotiates claim to a fair resolution. Conducts risk analysis for home safety standards. Prepares cost estimator to establish insurance to value. Maintains an adequate claim reserve for anticipated loss and claim expense payments. Manages costs in association with all aspects of recovery (subrogation, salvage and reinsurance) as well as loss adjustment expenses. Ensures compliance with the Utah Unfair Claim Practices Act. Manages claims involving Public Adjusters. Manages claims involving attorney represented clients and litigation. Manages claims of high complexity, involving high authority and loss costs. Other Job Functions Occasional onsite damage assessment or accident scene investigations, including measurements, photographs and witness contact. Other duties as assigned. Qualifications Education/Certification: College degree or equivalent training. Required Knowledge: Working knowledge of property damage estimating. Knowledge of computer related applications. Working knowledge of home construction. Understanding of insurance policy contracts and coverage. Understanding of the Utah Unfair Claim Practices Act. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Excellent negotiation skills. Good computer skills. Ability to problem solve and resolve conflict amicably. Clean driving record. Job Type: Full-time Benefits 120 hours of PTO for first-year employees Profit sharing up to 8% (pro-rated dependent on start date) Pension plan after five years of employment Medical, Dental and Vision plans Employer HSA contribution Company 401(k) match up to 4% Tuition reimbursement for job-related education Paid Life Insurance Eleven Paid HolidaysOne Personal Day #J-18808-Ljbffr Bear River Mutual