Social Services Assistant

Job Description

Job Description

POSITION SUMMARY

The purpose of your job position is to assist in the implementation and evaluation of the social services programs as they meet the needs of resident care plans in accordance with current federal, state and local standards that govern the facility, and as assigned by the Director of Social Services.

The Social Services Assistant will treat each resident fairly, kindly, and show them dignity and respect. They will knock on the resident’s door before entering. They will greet them upon entering their room. They will refer to each resident by their name. They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies. They will work cooperatively with all departments and multidisciplinary teams. They will demonstrate patience, initiative and willingness to assist residents that may be difficult. They will relate all pertinent information concerning a resident’s condition to a charge nurse when required. They will be committed to always doing the right thing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assisting Director of Social Services

Making phone calls to set up transportation or doctor appointments for residents

Providing residents and family Medicare/Medicaid and financial information when requested

Maintaining accurate social service progress notes

Updating the social services directory

Obtaining information from community social health and welfare agencies in order to meet the resident’s needs

Planning and organizing time and duties to efficiently maintain caseload

Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately

Protecting each residents file and data with confidentially per HIPAA standards

Abiding with all facility policies and procedures including not disclosing user ID codes and passwords

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

REQUIREMENTS

Education / Licensure

High School diploma or GED

Social Services designee preferred

 

Qualifications / Experience

Previous experience in skilled nursing preferred

Must be able to read, write, speak, and understand the English language

Working Conditions

May encounter frequent interruptions

May be involved with residents, family and government agencies

May be requested to work beyond scheduled working hours at times

May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses

 

Physical Requirements

Must be able to move intermittently throughout the day

Must be able to push, pull, move and or lift up to 25 lbs. to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 15 feet

Ability to read fine print

 

*Per California state mandate, the COVID 19 vaccine is required for this position