Junior IT Systems Administrator

Job Description We are looking for professional, qualified and enthusiastic candidates to take up a full‑time position of a Jr. IT Systems Administrator to provide daily technical support. The scope of responsibilities will include: Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add‑in boards, copiers, etc.) Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.) Responsible for documentation of system problems and resolutions Assists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing Qualifications College Degree preferably in Computer Science or a related field At least 1+ years of experience in IT Must be local to commute in‑office in King of Prussia, PA Microsoft Certified Desktop Support Technician (MCDST) training is a plus Related experience in systems and network administration Knowledge of basic systems administration tools and processes For this position, PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future. #J-18808-Ljbffr