Sales and Service Technician

Job TitleRetail Sales and Service Specialist (SSS)Job CategoryRetailPosition SummaryThe retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses' needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.ResponsibilitiesCustomer service, sales, customer issue resolution - 75%Basic vehicle service tasks, Oil, tires, fluids - 25%Store operations, opening/closing, inventory, displays - as needed basisMinimum QualificationsHigh School Diploma or equivalentValid automobile driver's licenseCustomer service and career growth mindsetAbility to complete required store education courses and modules required for this positionAbility to learn and perform basic vehicle service tasksAbility to learn and operate store systemsPreferred2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidatePrevious consumer retail sales experiencePrevious automotive experience a plusPrevious management/supervisory experience a plusWhat We OfferAt Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:A supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long-term well-being.A diverse and inclusive team.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.