Hotel Breakfast Attendant
Fairfield Inn & Suites Baraboo
Hotel Breakfast Attendant
S&L Hospitality, along with this location, is currently accepting resumes for a Hotel Breakfast Attendant. Ideal candidates for this role will have prior customer service experience, previous food handling or service experience, the ability to provide exceptional service, the ability to work independently, and the ability to problem solve. This position has the potential to be scheduled between the hours of 5am and 11am, availability for weekends and holidays is required.
Key Requirements/Qualifications:
- Successful history in the food service industry or related customer service experience.
- Understanding of how to use basic kitchen equipment
- Flexible schedule to meet business needs.
- Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction.
- Ability to maintain a composed, gracious and professional attitude.
- Ability to work with little supervision.
Responsibilities:
- Represents the first point of contact with guests as they enter and enjoy the public breakfast area.
- Acts as the information liaison for the property and guests using all communication avenues.
- Serve as point of contact to share information regarding the hotel, area attractions, and events.
- Prepare and set up breakfast items following all food handling preparation guidelines to ensure safety and quality.
- Strictly adhere to food handling policies and local health laws to maintain a clean and compliant food service area.
- Monitor food inventory and replenish breakfast items promptly to ensure continuous availability.
- Maintain cleanliness and organization of the breakfast area throughout the service period.
- Provide exceptional guest service by greeting guests warmly, addressing their needs, and responding promptly to inquiries or concerns.
- Collaborate with kitchen, front desk, and housekeeping staff to ensure a seamless breakfast experience for all guests.
Physical Requirements may include but are not limited to:
- Ability to lift up to 20 lbs.
- Ability to sit and/or stand for long periods of time.
- Exposure to indoor/outdoor temperatures with the location of the front desk near the main entrance.
- Exposure to various noises and volumes with regular use of computers, telephone, printer/scanners, radios and TVs near the lobby.
This position is subject to successful completion of a background check as it relates to the responsibilities of the role. Benefits such as:
At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!
For all team members:
- Eligibility to enroll in the 401(k) after 6 months of service - with company match!
- Flexible scheduling.
- On-the-job training.
- Paid Time Off - begin accruing day one!
- Holiday Pay when working one of our designated Company Holidays
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.
- Travel discounts available through the various brands of hotel that are currently in our portfolio.
For regular full time team members/leadership team:
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.
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