Administrative Officer

Summary The Northern Arizona VA Health Care System is currently recruiting for an Administrative Officer located in a Veteran Health Administration (VHA) facility at the Northern Arizona VA Health Care System (NAVAHCS), Specialty and Diagnosis Service line in Prescott, AZ. The incumbent contributes to the fulfillment of the VA mission and vision by planning, designing, implementing and maintaining appropriate and effective program, policies and procedures in the Prescott facility. Responsibilities As an advocate for our Veterans, their dependents or beneficiaries the AO administers programs and activities in support of their benefits. Duties include but are not limited to the following: Perform personnel operations including position classification, labor mapping, travel, grievance procedures, performance standards, and disciplinary actions. Represent management at labor management meetings, provides information, and resolves conflicts and/or problems that may arise and assures management officials are familiar with the negotiated agreement. Listen to problems and concerns of employees and helps when possible or secures advice from Human Resource Services. Provide constant surveillance, evaluation and planning to ensure efficient utilization of space based on constantly changing and ever increasing program demands. Direct and/or plan for revised space requirements, and to reallocate space to meet these demands. Serve as approving official for orders for supplies, services, equipment, and act as alternate for time card certification. Develop, initiate, and implement administrative policies and procedures for facility-wide areas of responsibility. Coordinate the needs of the organization based on both long and short-range policies and plans. Manage and coordinate all administrative aspects of the program. Collaborate in the development and implementation of policies and procedures for the Facility. Recommend the development, evaluation, and modification of organizational structure and systems to achieve program goals. Analyze and interpret workload and other data used in resource planning. Compile budget information (including forecasts) and maintains running account of funds allocated and expended in all sub accounts and makes interim adjustments where necessary, by applying the basic knowledge and understanding of budgetary policies, procedures, and regulations. Develop monthly and quarterly cost ceilings while maintaining running control of funds to ensure that accounts are within authorized levels. Survey and analyze space utilization and recommends plans for future needs based on identified deficiencies, anticipated program changes, workload and staffing projections, budgetary considerations. Prepare and/or review requests for construction justifications, remodeling, alterations to existing preliminary approvals and interfaces with Planning Office, Engineering and Facilities Management Service, Logistics Service and other officials to schedule work or resolve problems. Perform management and final development of all action items such as data calls, VISN, VACO requests, OMHO submittals, and congressional correspondence. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00 a.m.-4:30 p.m. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD40059O Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 . For a GS-09 position you must have served 52 weeks at the GS-07 .The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-09 Specialized Experience: You must have one year of specialized experience equivalent to the next lower grade level (GS-07) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: Compiling information and preparing administrative reports for briefings; maintaining and updating databases and shared computer drives; providing advice and assistance to managers and staff concerning agency personnel processes and procedures; experience using office automation programs such as work processing spreadsheet, graphics, and desk top publishing; and coordinating with management to control purchasing and use of supplies. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education: I have completed a master's or equivalent graduate degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. (or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience is equal to one hundred percent. GS-11 Specialized Experience: You must have one year of specialized experience equivalent to the next lower grade level (GS-09) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: 1) Managing daily operations of administrative programs and services; ensuring timely submission and compliance with directives, regulations and procedures; 2) Preparing and finalizing correspondence, reports, retrieving, and formatting information for various sources; & 3) Managing administrative functions for human resources, budget and finance, program analysis, office support services, document control, or logistics, in order to enhance the effectiveness and efficiency of facility operations and activities. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience is equal to one hundred percent. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is generally sedentary. It occasionally requires carrying of light objects such as files, books and papers; some walking, standing, bending and climbing into full-sized buses and 3-axel trucks. No special physical qualifications are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at