Field Service Specialist I

Field Service Specialist I

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $35.70 - $53.11 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary and Responsibilities

As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties. Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed. Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology.

• Performs repair and maintenance primarily on general imaging such as X-Ray units, Portable X-Ray units, Fluoroscopy Systems, CR Units, and Mammography units.
• Completes all necessary record keeping for work orders received and finished.
• Assists in the ordering of parts and supplies necessary for the most cost effective maintenance of medical imaging equipment.
• Provides on-call coverage on a rotating basis and other duties as assigned.
• Repairs and maintains medical equipment under contract and performs general biomedical duties and functions as required.
• Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.

Non-essential Job Responsibilities

• Must keep up to date on technological and medical advances
• Must maintain up to date understanding of The Joint Commission, NFPA, and other regulatory agencies/standards.

Job Requirements

Required

• Associates Other Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, upon hire or Technical School graduate of technical program, upon hire or Certificate Other training validated through training certificates, upon hire or equivalent experience
• Minimum of 2 years' experience servicing technical equipment
• Valid Driver's License

This position requires participation in a rotational on-call schedule, including nights, weekends, and holidays. Candidates must be available to respond to urgent service needs outside of regular business hours and may be required to return to the facility on short notice.

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.