Manager, Investment Operations

Job DescriptionThis role leads and oversees investment operations functions, ensuring high-quality service delivery, regulatory compliance, and effective risk management. The position drives operational efficiency, supports business growth, and develops a high-performing team while strengthening partnerships with internal stakeholders and field partners.This role can be hybrid (Lincoln, NE or Cincinnati, OH) or fully remote for the right candidate.What you do:Build and maintain strong relationships with internal departments and field partners by providing guidance, education, and issue resolution.Manage and develop a team responsible for investment operations functions, including coaching, performance management, and talent development.Oversee daily operations to ensure timely, accurate processing, reconciliation, and service delivery across all assigned functions.Monitor quality and performance through reviews, reporting, and metrics; identify risks and implement controls to ensure adherence to policies and standards.Ensure compliance with regulatory requirements, and internal policies; support and coordinate audits and examinations.Resolve complex escalations from team members, internal partners, and field partners by identifying root causes and implementing effective solutions.Evaluate and improve workflows, systems, and procedures to enhance efficiency, reduce risk, and improve the overall processing experience.Produce and analyze operational and management reporting, providing insights and recommendations to support decision-making.Develop, implement, and maintain policies, procedures, and best practices to ensure consistent and compliant operations.Review and approve key transactions and activities, ensuring accuracy, completeness, and alignment with business and regulatory requirements.What you bring:Bachelor’s Degree or equivalent experience is required.4-7 years of experience with a Broker-Dealer /and/or RIA is required.Previous leadership or supervisory experience of 2+ years strongly desiredExperience with cashiering/money movement is strongly preferred.FINRA series 7 and 24 are required.FINRA Series 66 or 63 & 65 are preferred.Experience in advisory and/or financial planning fee billing, and operations processing is preferred.Previous experience with National Financial Services, Schwab, Docupace, Orion desired.A meaningful mission. Great benefits. A vibrant cultureAmeritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:Ameritas BenefitsFor your money:• 401(k) Retirement Plan with company match and quarterly contribution.• Tuition Reimbursement and Assistance.• Incentive Program Bonuses.• Competitive Pay.For your time:• Flexible Hybrid work.• Thrive Days - Personal time off.• Paid time off (PTO).For your health and well-being:• Health Benefits: Medical, Dental, Vision.• Health Savings Account (HSA) with employer contribution.• Well-being programs with financial rewards.• Employee assistance program (EAP).For your professional growth:• Professional development programs.• Leadership development programs.• Employee resource groups.• StrengthsFinder Program.For your community:• Matching donations program.• Paid volunteer time– 8 hours per month.For your family:• Generous paid maternity leave and paternity leave.• Fertility, surrogacy, and adoption assistance.• Backup child, elder and pet care support.An Equal Opportunity EmployerAmeritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.Application DeadlineThis position will be open for a minimum of 3 business days or until filled.This position is not open to individuals who are temporarily authorized to work in the U.S.Job DetailsJob Type: Full-timeCategory: InvestmentsSalaried: Salaried