Chief Operating Officer

Job Type


Full-time

Description

THE PERSON

Do you thrive on turning vision into action and helping teams succeed together? Are you passionate about building strong operations while honoring the people who make the work possible? Do you bring a balance of strategy and hands-on leadership, ready to step into the field as easily as the boardroom? If you are a decisive, collaborative leader who values curiosity and learning as much as results, we want to talk to you!

Our ideal Chief Operating Officer is:

• Transparent Communicator - You share direction clearly, encourage dialogue at every level, and listen actively to ensure understanding across the organization.

• Hands-On Leader - You're not confined to an office; you work shoulder to shoulder with the team, respecting every role and valuing the contributions of all employees.

• Curious and Humble - You ask thoughtful questions, observe before acting, and learn from the people around you. You avoid preconceived ideas and adapt by truly understanding how the business operates.

• Accountable and Decisive - You own outcomes, make timely, data-driven decisions without analysis paralysis, and instill confidence by following through from start to finish.

• Strategic Business Partner - You bring strong business acumen, guiding growth, financial health, and long-term planning while championing innovation.

• Empathetic Mentor - You coach and develop talent, celebrate wins, and foster a culture of integrity, humility, and respect.

Our ideal Executive Vice President combines vision with curiosity, and grit with humility. This is a leader who drives results while honoring the heritage of a family-owned business. You'll enhance processes, shape growth, and create harmony between people and performance. At Mid Atlantic Contracting, your leadership will have a direct impact on scaling the company, supporting employees, and building a future where success is shared by all.

Requirements

RESPONSIBILITIES


The responsibilities of the COO role include, but are not limited to:

Executive Leadership

• Guide the organization toward growth by translating strategic goals into a clear


direction.

• Champion a collaborative, team-first environment rooted in respect and accountability.

• Inspire confidence through decisive action and consistent follow-through.

• Foster innovation and process improvement while preserving the company's values.

Management

• Oversee financial performance across the enterprise, including P&L and pro forma planning.

• Strengthen client retention, satisfaction, and acquisition through operational excellence.

• Lead employee growth and retention efforts by mentoring, coaching, and building efficiencies.

• Design and implement effective processes, tools, and metrics for proper labor and staffing levels.

• Manage multiple verticals and divisions, ensuring alignment and clarity across teams.

• Support and manage sales leaders in driving organizational revenue and market expansion.

Accountability

• Hold teams responsible for process adoption and execution.

• Address escalated issues with fairness and clarity, serving as a sounding board and problem-solver.

• Ensure operational initiatives are carried through from concept to completion.

• Balance financial stewardship with people-first decision making.

• Make work engaging and rewarding, reinforcing the company's passion for winning together.

QUALIFICATIONS

Required

• Minimum 5 years of experience in an executive-level operations role.

• Experience leading multiple divisions concurrently.

• Experience in a blue-collar service industry, managing diverse teams from hourly field staff to formally trained white-collar professionals.

• Background in Commercial General Contracting, Telecommunication & Infrastructure Construction, or Structural Steel Fabrication or Manufacturing.

• Experience with fleet, safety programs, purchasing and facilities management.

• Proven financial planning and analysis expertise with P&L management and strategic opportunity development.

• Track record managing sales teams and organizational growth of $15M-$50M in revenue.

Preferred

• Experience in two of the following areas: Commercial General Contracting, Telecommunications & Infrastructure Construction, and Structural Steel Fabrication or Manufacturing.

• Career progression from field experience into leadership, demonstrating steady growth and success.

• Background in small, privately held or family-owned businesses.

• Enterprise risk management knowledge, including insurance, bonding, and HR risk oversight.

• Experience guiding growth from $15M-$100M in revenue.

• Involvement in merger and acquisition integration.

• Government contracting experience.

Salary Description


$180,000-$210,000