Business Office Manager (SNF)

Job Description

Job Description

Join Our Team as a Reimbursement Cycle Billing Specialist!

Are you a numbers-focused professional who loves making sure every detail adds up? Health Dimensions Group is seeking a Reimbursement Cycle Billing Specialist to lead billing, collections, and accounts receivable processes for our managed communities. If you’re ready to use your financial expertise to make an impact in a mission-driven healthcare organization, we want YOU on our team! 

At Health Dimensions Group we’re all about making lives better—whether it’s for our residents, clients, or the incredible people who work with us (that’s you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor® , and we bring those values to life every single day. 

Now, let’s talk about YOU and why you’ll love this role: 

What You’ll Do (AKA: Your Superpowe️r)  

Drive Billing & Collections Excellence:  

• Complete skilled nursing facility billing, follow-up, and collections to ensure timely and accurate revenue cycle performance. 

• Monitor accounts receivable aging closely and achieve monthly cash receipt goals for assigned communities. 

• Prepare financial reconciliations and reports, analyzing third-party and private pay receivables. 

Support Compliance & Financial Accuracy:  

• Stay informed about regulatory changes and implement new procedures as needed. 

• Coordinate the resolution of intermediary and state audit requests, gathering supporting documentation. 

• Assist with monthly financial reporting, cash reconciliation, and reserve analysis to support leadership decisions. 

Collaborate with Clients & Revenue Cycle Teams:  

• Build positive relationships with on-site business office teams and client leadership, serving as a trusted reimbursement expert. 

• Provide support and education to ensure compliance with business office standards and practices. 

• Participate in short, introductory client site visits as needed to strengthen partnerships. 

  Improve Process & Systems:  

• Contribute to the development of efficient billing and collections processes. 

• Suggest improvements to financial workflows to increase collections and enhance cash flow. 

What You Bring to the Table (Besides Your Attention to Detail)  

Education & Credentials:  

• Bachelor’s degree in Business or a related field, or an equivalent combination of education and experience. 

Experience & Knowledge:  

• Minimum 5 years of billing, collections, or accounts receivable experience in healthcare, preferably in long-term care or senior living settings. 

• Hands-on billing expertise with Medicare, Medicaid, and third-party payers. 

• Working knowledge of billing software systems (clinical module familiarity a plus). 

• Basic accounting knowledge preferred. 

Skills & Abilities:  

• Proficiency with Microsoft Office (Excel, Word, Outlook). 

• Strong oral, written, and interpersonal communication skills. 

• Ability to analyze financial data, resolve problems, and make sound decisions. 

• Capable of working independently, managing multiple projects, and meeting deadlines. 

• Strong relationship-building skills with clients, coworkers, and contractors. 

Perks & Benefits (Because You Deserve It!)  

• 401(k) retirement savings

• Paid time off & volunteer time off

• Medical, dental, and vision coverage

• Flexible work schedules 

• Tuition reimbursement & professional development

• Pet insurance & adoption assistance

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.