Support Services Specialist

Summary

The National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity. Millions of people come through our doors each year, with even more online, making us one of the most visited art museums in the world. Our renowned collection includes over 160,000 works of art, from the ancient world to today. Admission to the West and East Buildings, Sculpture Garden, special exhibitions, and public programs is always free.

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Duties

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This position is located in the Administrative Services Division (ASD), Office of the Administrator, National Gallery of Art (NGA). The primary purpose of this position is to assist with the planning, coordinating and overseeing of personal property, logistics and transportation functions to NGA staff.

Duties for this position include:

• Assists the supervisor with logistics operations that include the operation, safeguard, maintenance and dispatch of Gallery-owned, commercially leased, and General Services Administration (GSA) leased vehicles. Ensures staff adheres to NGA transportation policies and procedures.
• Monitors Gallery vehicles to ensure they are operated, inspected and maintained in accordance with manufacturers' recommendations and GSA regulations.
• Monitors Gallery fleet vehicles to ensure they are maintained in peak operating condition by performing GSA-mandated routine preventive maintenance and adhering to the manufacturer's recommended service schedules, including any available Recall or Technical Service Bulletin.
• Monitors transportation work order requests to ensure the delivery of timely and quality customer service to stakeholders; and coordinates with dispatcher to reallocate manpower and resources based on workload, customer demands and supervisor instructions.
• Communicates with department, division and executive offices and maintains professional contacts with key NGA managers to provide continuous approvals of the services being provided.

Requirements

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Conditions of employment

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males born after 12-31-59 must be registered for Selective Service.
• See "Other Information" section regarding Selective Service requirements.
• Suitable for Federal employment, determined by a background investigation.
• May be required to successfully complete a probationary period.
• Driver's License Required

Qualification requirements must be met by the closing date of the announcement. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this job announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Qualifications

Specialized Experience Statement: Candidates must possess at least one year of specialized experience, equivalent in responsibility to the GS-07 level in the Federal service or private sector. Specialized Experience for this position is; experience using GSA Fleet; ServiceNow; and Microsoft Excel, experience managing a motor vehicle fleet AND experience tracking mileage, vehicle maintenance, and analyzing data related to fleet management to make informed decisions.

OR

Education

Undergraduate Education: Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university, is qualifying for GS-5 level positions.

Graduate Education: Major study public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position. Specialized experience may be required for such positions. One full academic year of graduate-level education is creditable for GS-7; 2 years or a master's or equivalent graduate degree is creditable for GS-9.

Equivalent combinations of education and experience are also qualifying for grade levels for which both education and experience are acceptable.

OPM Qualifications Standard :

Individual Occupational Requirements: Support Services Administration Series 0342

Associated Group standard: Group Coverage Qualification Standard for Administrative and Management Positions

Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

Education

This position does not have a education requirement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

T he National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. EEO Policy:

More than one selection may be made from this vacancy announcement.

This position is included in the bargaining unit.

Relocation expenses will not be paid.

Some positions may require completion of a probationary period of up to 1 (one) year.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

EEO Policy:

Reasonable Accommodation Policy:

Veterans Information:

Selective Service Registration:

Veterans Employment Opportunity Act (VEOA) : To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities : For more information on noncompetitive appointment authority eligibility requirements visit the following websites:

• Persons with Disabilities-Schedule A
• Special Hiring Authorities for Veterans
• Special Hiring Authority for Certain Military Spouses
• Other Special Appointment Authorities

Reasonable Accommodation Requests:

To learn more, please consult the following resources:

• Disability Employment - Reasonable Accommodations (OPM)
• How to contact an agency

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal Government offers a comprehensive benefits package.

Flexible Spending Accounts -

Health Insurance -

Leave -

Life Insurance -

Retirement Program -

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.