Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Product Support & Customer Success Specialist

$93k - $135k

Cooley LLP

Cooley LLP is looking for a Product Support Specialist to join their Innovation team. This role involves providing first-level support and product management for online services, collaborating with various teams and practitioners across the firm. Responsibilities include managing application development requests, onboarding users, and communicating user feedback to improve products. The ideal candidate will have 4+ years of experience, excellent communication skills, and the ability to work in a fast-paced environment. The expected salary range is $93,000 – $135,000 annually, depending on experience and location. #J-18808-Ljbffr Cooley LLP

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Product Support & Customer Success Specialist in Washington DC vacancy
  • $60k - $75k

     ...Job Title : Customer Success Specialist Location : Washington, DC, Hybrid (3 days in office) Status...  ...Global Team Lead ‑ Customer Success Support client onboarding by coordinating with...  ...safety, innovation, creativity, and productivity Preferred Qualifications BA/BS in... 
    Suggested
    Full time
    Temporary work
    Work at office
    Monday to Friday

    Monex

    Washington DC
    3 days ago
  • $54k - $55k

     ...4,000.00/yr - $55,000.00/yr Customer Support Representative | Growing FinTech...  ...the vital link between the product and the users, ensuring they...  ...‑functionally with customer success and other departments to...  ...about new Customer Support Specialist jobs in Arlington, VA. #J-18... 
    Suggested
    Full time
    Casual work
    Second job
    Work at office
    Remote work
    Flexible hours
    3 days per week

    TTT Acquisitions

    Arlington, VA
    2 days ago
  •  ...friendly software to provide our customers with enhanced forecasting...  ...are looking for a Customer Success Specialist to onboard, nurture, retain,...  ...Sales, Service, and Product/Development, in order to provide...  ...onboarding, training, health, and support of the customer, in order to... 
    Suggested
    Remote work

    GrabJobs

    Washington DC
    2 days ago
  •  ...manufacturer and distributor of aluminum rainware products across North America. With over 35 locations nationwide, we support customer success and business growth through innovation...  .... Position Summary The Customer Service Specialist is responsible for delivering exceptional... 
    Suggested
    Work at office

    Spectra Gutter Systems

    Capitol Heights, MD
    13 hours ago
  •  ...news organization is seeking a Customer Engagement Specialist based in Arlington, VA. This role involves supporting customers, onboarding them...  ...of experience in customer success or sales, possess strong communication...  ...customer satisfaction and product adoption. #J-18808-Ljbffr... 
    Suggested

    POLITICO

    Arlington, VA
    4 days ago
  •  ...manufacturer and distributor of aluminum rainware products across North America. With over 35 locations nationwide, we support customer success and business growth through innovation...  .... Position Summary The Customer Service Specialist is responsible for delivering exceptional... 
    Work at office

    Spectra Gutter Systems

    Capitol Heights, MD
    1 day ago
  •  ...expansion in North America, we are seeking a highly skilled Customer Support Specialist to join our growing team. This role is designed for...  ...and is comfortable working closely with Engineering, Product, and Customer Success teams to resolve sophisticated technical challenges.... 
    Remote work
    Worldwide

    Sentrycs | Counter-Drone Solutions Adapting at the Speed of ...

    Washington DC
    3 days ago
  •  ...Description POLITICO is looking for a Customer Engagement Specialist to support our POLITICO Pro and E&E News...  ...This role is part of the Customer Success function of Professional Subscriptions...  ...and outbound engagement to enhance product adoption and account health. This... 
    Internship

    POLITICO

    Arlington, VA
    4 days ago
  • Role Overview The Senior Customer Success Specialist role expands SynMax’s Customer Success capability for Theia, supporting a growing global customer base across government, defense...  ...feedback and insights back into Product and Business Development. Key Responsibilities... 

    SynMax

    Washington DC
    1 day ago
  •  ...childhood outcomes, a critical support for working families, and a $...  ...is passionate, talented, and customer-focused. We embody our...  ...needs and recommending the right products and solutions Understand every...  ...management or customer success, with a focus on customer retention... 
    Remote work

    brightwheel

    Washington DC
    3 days ago
  • $118k - $172k

     ...Google Cloud Platform team helps customers transform and build what's...  ...built in the cloud. Our products are developed for security, reliability...  ...Sales Representative (FSR) supporting Strategic Accounts, you are a...  ...to support the customers' success. You will be deeply invested... 

    Google

    Washington DC
    3 days ago
  • $118k - $172k

     ...range of internal teams and customer stakeholders. Experience managing...  ...differentiators. Experience supporting large enterprise...  ...technology built in the cloud. Our products are developed for security, reliability...  ...to support the customers' success. You will be deeply invested... 
    Temporary work

    Google

    Washington DC
    3 days ago
  •  ...Bethesda, MD Employment Type: Full-Time Customer Support Associate – Provide friendly, reliable...  ...with customers to ensure satisfaction and successful use of services Troubleshoot issues and...  ...doors to future growth. Skills: saas, product training, salesforce, communication,... 
    Full time

    FF Company

    Bethesda, MD
    1 day ago
  •  ...growth start‑up organization geared to success in Personal Care Services. As we...  ...seeking a high‑energy, results‑driven Customer Success Specialist with a passion for exceeding KPIs. In...  ...Collaboration: Work closely with sales, support, and clinical teams to ensure... 

    Entyre Inc

    Arlington, VA
    13 hours ago
  • $55k - $125k

     ...commercialization of groundbreaking products and propel our business to new heights...  ...future together. About the job As a Customer Success Specialist, you will help our customers get the...  .... What you’ll do Provide application support to company customers based on training... 
    Live in
    Work at office

    US AI

    Silver Spring, MD
    3 days ago
  • $45k - $75k

     ...insight. From engineering to customer experience, AI capabilities are...  ...calls and coordinate product demos with sales and pre-sales...  ...Apply' Sales and Customer Success are the key to our success! We...  ...Employee Assistance Program supporting employees' well-being, and a... 
    Temporary work
    Local area

    Sitecore USA, Inc.

    Washington DC
    3 days ago
  •  ...in search of a diligent and dedicated Customer Success Consultant to join our Customer Success...  ...transforming how higher education leaders reach, support, and engage students. We believe in the...  ...: Experience working with technology products and platforms Interest in technical... 
    Work experience placement
    Casual work
    Work at office

    Signal Vine

    Alexandria, VA
    3 days ago
  • $65k - $75k

    Customer Success Associate Location: National Harbor, MD (Hybrid) Type: Full-Time Compensation...  ...into reality with our generative AI product, nebulaONE. If you’re ready to grow your...  ...communication skills (both verbal and written) to support interactions with client stakeholders,... 
    Full time
    Temporary work
    For subcontractor
    Work at office
    Work visa

    Cloudforce

    Washington DC
    4 days ago
  • $71.69k - $95.59k

     ...you’ll work on infrastructure customers rely on today and build for...  ...today. The Role The Customer Success Consultant is a partner and customer...  ...better use our technology/products to meet their corporate goals...  ...and deploy cross‑functional support to resolve Define and execute... 
    Temporary work
    Work experience placement

    Lumen

    Washington DC
    2 days ago
  • $55k - $65k

     ...House Account Specialist Location: Halethorpe, MD -...  ...of our employees, our customers, patients, community stakeholders...  ...package designed to support your whole life,...  ...gathering insights on product trends and...  ...culture of safety, customer success, sustainability and innovation... 
    For contractors
    Local area

    Airgas

    Hyattsville, MD
    1 day ago
  •  ...value selling our differentiated product offering. Responsibilities...  ...strategy for commercial success. Negotiate and execute contracts...  ...plans for all assigned customers and responsible for execution...  ...sales with the key customers. Support the customer care and credit... 

    Celanese

    Washington DC
    2 days ago
  •  ...Description Job Description Customer Service Specialist & Office Administrator...  ...employees receive exceptional support every day. Why This...  ...support our designers and production teams will contribute directly to our continued success. What You'll Do Customer... 
    Full time
    Contract work
    Work at office
    Monday to Friday

    Campbell & Ferrara

    Alexandria, VA
    11 days ago
  • Role, Inc. is seeking a Customer Service Specialist in Bethesda, Maryland. This role involves supporting wholesale and retail customers by answering questions and resolving concerns about Sherwin-Williams products. You will also achieve sales goals while maintaining high... 

    Role, Inc.

    Bethesda, MD
    13 hours ago
  •  ...critical information gaps, Janes helps customers analyze threats, accelerate decisions,...  ...are seeking a part‑time Student Customer Success Support Administrator to join our Customer...  ...accurate, and aligned with customer needs and product capabilities. Work closely with the... 
    16 hours
    Part time
    Work experience placement
    Internship
    Immediate start
    Monday to Friday
    Flexible hours

    Janes Co

    Arlington, VA
    4 days ago
  •  ...Sales Support Specialist Are you looking for a company where your voice...  ...with great people and create success together? Then Intermedia is...  ...communications with our partners, their customers and within our own channel...  ...for Intermedia Cloud Voice product lines. Review orders... 
    Day shift

    Intermedia Intelligent Communications

    Washington DC
    3 days ago
  • $100k - $125k

     ...Skydio Products Ambassador Skydio is the leading...  ...operational excellence, and customer obsession to empower a...  ...and logistics support, help keep Skydio customers...  ...Act as the product specialist liaison between Skydio...  ...technical, or customer-facing success or field support roles... 
    Full time
    Local area
    Remote work
    Relocation package
    Flexible hours

    Colorwave

    Washington DC
    4 days ago
  • Renew Cannabis Co. in Alexandria, VA is hiring a Customer Care Coordinator to deliver exceptional customer service in the cannabis industry. You will be responsible for phone support, product tours, and maintaining store compliance while ensuring guest satisfaction. Candidates... 

    Renew Cannabis Co.

    Alexandria, VA
    1 day ago
  •  ...What To Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They...  ...created one of the most innovative products on the planet, and your role is to ensure...  ...and excited about their vehicle Support sales pipeline health by capturing guest... 
    Work at office
    Local area
    Weekend work
    Afternoon shift

    Tesla

    Washington DC
    3 days ago
  • $50k - $55k

     ...Development Representative (SDR) ChurnZero is the industry's leading Customer Success Management Platform, powering growth and retention for the...  ...within a defined ICP and structured territory strategy Support: Be coached by an SDR leader who has a proven track record of... 
    Flexible hours

    ChurnZero

    Washington DC
    4 days ago
  •  ...with dignity, stability, and the financial support they deserve. We're rebuilding the...  ...Sales Representative to join our growing Customer Experience team. This is an exciting...  ...eligibility and service fit. Successfully qualify and convert prospective customers... 
    Permanent employment
    Full time
    Work at office

    Entyre Inc

    Arlington, VA
    9 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Product Support & Customer Success Specialist. Be the first to apply!