Manager, Member Insights & Experience Analytics
PenFed Credit Union
PenFed Credit Union is seeking a hybrid Manager, Voice of the Member Insights to lead the VOM program across multiple sites including Omaha. You will aggregate member feedback, analyze data, and deliver actionable insights to executives and product teams. The role requires CX/VoC expertise, data analytics, and strong communication. You will supervise staff, utilize AI tools, and collaborate with Operations to improve member experience and efficiency. #J-18808-Ljbffr PenFed Credit Union
Vacancy posted 5 days ago
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