BDC Service Coordinator

Universal Nissan-Hyundai-Genesis, Orlando's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available.

If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Universal Nissan-Hyundai-Genesis. We offer the best compensation package in all of Central Florida, an extremely competitive pay plan, health insurance, and retirement benefits!

We are looking for a motivated Business Development Center Service Coordinator to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role will be responsible for handling all incoming phone calls for service, as well as confirming service appointments and performing follow-up.

Business Development Center Service Coordinator Duties and Responsibilities

• Answer incoming customer calls and direct them to the appropriate dealership resource
• Answer Service questions and schedule Service appointments for customers over the phone and in person
• Place outbound calls to confirm appointments and follow up with no-shows to reschedule
• Respond quickly to internet and phone inquiries with follow-up calls and emails
• Cashiering and cash handling 
• Keeping positive relationships with teammates, service teams and dealership management

Business Development Center Service Coordinator Qualities and Requirements

• High school diploma or equivalent
• Must be comfortable answering phones
• Must have strong computer skills
• Ability to multi-task and work well under pressure
• Bi-lingual strongly preferred 
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Willing to submit to a pre-employment background check & drug screen
• Able to lift up to 15 lbs unassisted

Job Type: Full-time

Full-time benefits offered:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee discounts

I certify that all the information on this application, my resume, and all supporting documents is correct, and I understand that any misrepresentation or omission of any information may result in disqualification from consideration for employment or, if employed, my termination.

I understand that this application is not a contract, offer or promise of employment. If hired, I will be able to resign at any time for any reason. Likewise, my employment can be terminated at any time, with or without any reason. I further understand that if hired, my employment is at will.

I authorize the company to which I am applying and its agents to investigate all statements contained in this application and/or my resume. I further understand that a credit and background check may be made including, but not limited to, consumer credit history, driving record, employment, military, education and general public records which will provide information concerning my character, general reputation and mode of living. I hereby authorize my former employers, educational institutions and individuals named to furnish all information pertaining to my work and educational record. I release my former employers, educational institutions, supervisors, co-workers and references from all liability on account of furnishing information to the company and its agents. I further release the company and its agents from any liability as the result of such contacts and in connection with obtaining any credit and background checks. Should a credit report be requested, I understand and agree that a separate authorization form will be utilized, as required by law.

If required by law, a copy of this report will be provided to me. I hereby release from liability the employer and its representative for seeking such information and all other persons, corporations or organizations for furnishing such information.

I understand and agree that, as a condition of employment, I may be required to sign a non-compete agreement and/or a conflict of interest statement.

I understand the company may now have, or may establish, a drug-free workplace or a post-accident drug-testing program. If either has one now or implements one in the future, and I am offered a conditional offer of employment, I agree to work under the conditions requiring a drug-free workplace. I also understand and agree that I may be subject to urinalysis and/or blood screening or other medically recognized tests designed to detect the presence of alcohol and/or drugs as a condition of continued at-will employment, and following any work-related injury as allowed under applicable law. I also agree to undergo random, fitness for duty, return to work, and reasonable suspicion alcohol and drug testing. Refusal to take such tests when asked may result in termination.

I understand that only individuals who are authorized to work in the United States are eligible for hire.

This application is current for only sixty (60) days. At the conclusion of this time, if you have not been contacted and still wish to be considered for employment, it will be necessary for you to complete a new application.

By clicking "Apply Now" and/or "SUBMIT APPLICATION" the applicant understands and agrees to the above statements.