Hanwha CNC Service Engineer

Responsibilities Installing, troubleshooting, and repairing CNC machines and computerized control systems at customer sites Performing preventive maintenance tasks and providing training to customers on how to use and maintain CNC machines safely and efficiently Communicating with customers and service managers to ensure customer satisfaction and timely resolution of issues Documenting service activities and reporting any problems or suggestions to improve service quality and performance Replacing ball screws, motors and any parts as needed Machine alignment and adjustment Domestic and international travel required (Mexico and Canada) Qualifications A high school diploma or equivalent; an associate degree or certificate in CNC technology, mechanical engineering, electrical engineering or related field is preferred At least 3 years of experience in CNC service, maintenance or repair; experience with different types of CNC machines such as lathes, mills, routers, etc. is a plus Strong mechanical and electrical skills and knowledge of CNC programming and operation A valid driver's license and willingness to travel to customer locations as needed Excellent customer service, communication and problem-solving skills A professional, positive and proactive attitude #J-18808-Ljbffr Hanwhamachinery