Events / Customer Experience Coordinator

Full-time

ABB Inc

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Sales Manager
__
Your role and responsibilities:
The Events / Customer Experience Coordinator supports ABB's national sales teams through customer engagement initiatives tied to NASCAR and corporate events, coordinating cross-functional activities, event communications, marketing alignment, and sales event execution. You will manage event operations and administration, including CRM updates, reporting, budgeting, travel coordination, procurement, inventory management, and representation of ABB at key NASCAR-related events and meetings nationwide.
This is a remote position based out of Charlotte, NC.
This role is contributing to the Electrification IBC (Industry, Buildings and Channel) team in the United States.
You will be mainly accountable for:
Lead NASCAR customer engagement and hospitality programs , including planning and executing VIP race weekends, customer events, executive experiences, and hospitality activations to strengthen customer relationships and support sales initiative
Coordinate cross-functional event operations and logistics , managing tickets, credentials, travel, hotels, transportation, race assets, event schedules, promotional materials, and on-site event execution.
Partner with sales, marketing, and business leaders to maximize customer engagement opportunities, align branding and messaging, increase event participation, and support NASCAR-related activations across ABB business units.
Manage event administration and reporting , including CRM updates, budgets, procurement, project timelines, post-event reporting, customer communications, inventory management, and continuous process improvements.
Qualifications for the role:
Bachelor's degree in business, marketing or similar.
4+ years of work experience in professional sports industry required, preferably in NASCAR.
Experience in professional events and customer engagement required.
Ability to travel 25-50% of the time to various ABB, customer and tradeshow events.
Candidates must already have a work authorization that allows them to work for ABB in United States.
More about us:
ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. With a strong commitment to innovation, ABB is accelerating industrial transformation worldwide. The United States is a key market for ABB, where it has significantly expanded its operations through strategic acquisitions and investments. Employing thousands across the nation, ABB's U.S. footprint is marked by a history of technological breakthroughs and industry firsts.
ABB's Electrical Protection, Distribution & Control products include medium and low voltage switchgear, grid hardware, protection and control relays, switchboards, power and lighting panelboards, busway, medium and low voltage circuit breakers, motor and lighting controls, load centers, metering, energy monitoring & control, DIN rail products, dry type transformers and more.
What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites:
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on us.fitly.work.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on us.fitly.work or by sending an email to View email address on us.fitly.work . Resumes and applications will not be accepted in this manner. #LI-Remote
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
MyBenefitsABB.com
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit to learn more about the impact of our solutions across the globe.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Events / Customer Experience Coordinator in Charlotte, NC vacancy

Customer Service Coordinator
$18 - $22 per hour
...business built on professionalism, teamwork, and exceptional customer service. Due to our continued success and record growth... ...expanding our team and looking for a Customer Service Coordinator with 25 years of experience who has an exceptional phone presence, enjoys helping...
Suggested
Hourly pay
Work at office
Local area
Mr Handyman
Charlotte, NC
2 days ago
Customer Service Coordinator
$16.5 per hour
...Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a... ...needed What you need: 1+ year customer service experience preferred Hall of fame work ethic with a history of...
Suggested
H1b
Work at office
Total Quality Logistics
Charlotte, NC
1 day ago
Customer Experience Coordinator
...nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Customer Experience Coordinator that can do a 3-day hybrid approach onsite in one of our offices. The ideal candidate will also possess the following...
Suggested
Work at office
Local area
Flexible hours
Amerisure Insurance
Charlotte, NC
5 hours ago
Customer Experience Coordinator
$14.25 - $14.75 per hour
...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ..., supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues...
Suggested
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
TJX Companies
Charlotte, NC
3 days ago
Customer Experience Coordinator - Travel (Remote)
...Customer Experience Coordinator – Travel (Remote) Charlotte, North Carolina, United States About the job This is formotivated individuals for remote travel roles. This opportunity is ideal for anyone looking for a flexible side hustle, work-from-home position,...
Suggested
Full time
Part time
Second job
Work at office
Remote work
Work from home
Flexible hours
Jnene Travels
Charlotte, NC
3 days ago
Remote Customer Experience Coordinator
...Remote Customer Experience Coordinator We are seeking a Remote Customer Experience Coordinator in the Charlotte area to support clients in planning... ...positive experiences Have an interest in travel, hospitality, or event planning Are self-motivated and dependable Want a flexible...
For contractors
Remote work
Flexible hours
Traveling with Tasha
Charlotte, NC
2 days ago
PT Customer Experience Coordinator
...Marshalls - 2330 Matthews Township, Matthews, NC 28105, United States of America [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody...
Immediate start
Marshalls
Matthews, NC
1 day ago
Customer Experience Coordinator (Part-Time)- Charlotte, NC
Job Title Job Description Veterinary Emergency Group (VEG)
Part time
Veterinary Emergency Group (VEG)
Charlotte, NC
2 days ago
Customer Implementation Delivery Leader
$94.01k - $110.6k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions... ...oversee the onboarding, implementation, and go-live delivery experience for enterprise, gateway, integrated, and strategic partner-...
Full time
Contract work
Work experience placement
Local area
3 days per week
US Bank
Charlotte, NC
2 days ago
Customer Success Lead
Customer Success Lead - Townsquare Interactive Location: In-office role at our Uptown Charlotte... ...YOU Matter. Through hands-on volunteer events, Mission Mondays, and Volunteer Time Off... ...) Previous customer success or sales experience (preferred) Excellent written and...
Work at office
Local area
Townsquare Interactive
Charlotte, NC
4 days ago
Customer Care Manager - State Farm Agent Team Member
$55k - $60k
..., performance, and delivering a great customer experience. Before becoming a State Farm agent, I... ...bonus, annual team travel, quarterly team events, and a strong focus on work-life... ...focuses on communication, organization, and coordination of customer interactions....
For contractors
Work at office
Flexible hours
State Farm
Belmont, NC
1 day ago
Remote Customer Experience Coordinator
...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction...
Remote work
Work from home
Flexible hours
Nexora Talent
Charlotte, NC
26 days ago
Travel & Expense Manager
...This role ensures efficient, compliant, and employee-centric T&E experience while maintaining strong internal controls and scalability.... ...strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security...
Snap One
Charlotte, NC
3 days ago
Supervisor, Customer Service
...solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you... ...individuals to ensure performance standards are met and customer experience is enhanced Using leadership skills to motivate the customer...
Shift work
Customer Operations
Charlotte, NC
4 days ago
Customer Service Manager - State Farm Agent Team Member
$50k - $75k
...oriented Organizational skills Self-motivated Dedicated to customer service Pride in getting work done accurately and timely... ...through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced...
Hourly pay
For contractors
Flexible hours
State Farm
Charlotte, NC
2 days ago
Community Sales Manager
$31.53k
...position assists the builder in ensuring the buyer has a great customer experience through the construction process and maintains a solid... ...and lender to ensure all aspects of the buying process are coordinated properly through closing. Maintain and update flyers,...
Century Communities
Charlotte, NC
3 days ago
Customer Service Manager - State Farm Agent Team Member
$50k - $75k
...oriented Organizational skills Self-motivated Dedicated to customer service Pride in getting work done accurately and timely... ...through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced...
Hourly pay
For contractors
Flexible hours
Ashley King
Charlotte, NC
2 days ago
Community Engagement Coordinator
...seeking motivated Community Engagement Coordinators to support outreach and engagement initiatives... ...inform community members, assist with events and programs and help strengthen... ...month trial period . Requirements - Experience in community engagement, outreach, or...
Contract work
Trial period
D. Wilson Agency
Charlotte, NC
23 days ago
Director of Customer Experience | Customer Experience [COC0029226]
...Consulting at .Job DescriptionProSidian Seeks a Director of Customer Experience | Customer Experience [COC0029226] for Program Support on a... ...PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick...
Full time
Contract work
Temporary work
For contractors
Work at office
Remote work
Flexible hours
Prosidian Consultng
Charlotte, NC
3 days ago
Customer Relations Coordinator
$16.95 per hour
The Customer Relations Coordinator provides front‑line administrative and customer service support to... ...university preferred. * Previous experience in customer service, administrative... ...this posting), with travel for related meetings/events. #LI-onsite #LI-MP3
Hourly pay
Full time
Contract work
Work at office
Monday to Friday
Forward Air
Charlotte, NC
3 days ago
Community Events Coordinator
...Carolina is looking for a full‑time Events & Community Coordinator. This role supports the execution of... ...sponsorship activations, and select internal experiences. It is an execution‑focused position... ..., partnering strongly with sales on customer‑facing events and activations. What...
Full time
Temporary work
Flexible hours
Afternoon shift
CPI Security
Charlotte, NC
2 days ago
Customer Service Coordinator
Customer Service Coordinator As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation to support daily shipment activities. You will be the go-to-support...
Total Quality Logistics
Charlotte, NC
12 hours ago
Remote Customer Service Coordinator
$40k - $50k
...Resource Innovations is seeking a Customer ServiceCoordinator to join our growing team... ...seeking a highly skilled and motivated Coordinator with a strong background in energy programs... ...customer service and data entry experience required Self-motivated and highly organized...
For contractors
Local area
Remote work
Shift work
GrabJobs
Charlotte, NC
2 days ago
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
...nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving...
Work at office
Flexible hours
Night shift
Whole Foods Market IP. L.P.
Charlotte, NC
3 days ago
Director OF Customer Experience
...TOMRA Recycling a trusted partner for customers around the globe. At TOMRA, we encourage... ...Description About the role You lead the customer experience strategy for the Americas region, with... ..., and ensure strong cross‑functional coordination Act as the main escalation point for...
TOMRA
Charlotte, NC
3 days ago
Traveling Sales Manager
$64.8k
...strong performance and a seamless client experience. Your impact ensures continuity in... ...changing results to every client. Elevate Customer Experience: Enrich the lives of our... ...Expectations Travel assignments are coordinated by Milan's Scheduling Team, with all...
Full time
Milan Laser
Charlotte, NC
4 days ago
Head of Client Experience
...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners... ...of a Head of Client Experience with a strong background in customer-facing leadership to spearhead the delivery of exceptional experiences...
Remote work
Confidential
Charlotte, NC
5 days ago
Director, Data Center Client Management
$174.5k - $348.5k
...because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit... ...Industrial customers. You will drive an integrated, seamless customer experience across Aftermarket, Operations, Engineering, Business...
Temporary work
Local area
Carrier World
Charlotte, NC
2 days ago
Customer Experience Manager - Fairway Green
$50k - $60k
...Customer Experience Manager - Fairway Green Charlotte, NC The Customer Experience Manager is responsible for leading the efforts to improve and maintain positive relationships with customers, ensuring satisfaction, loyalty, and retention. Focused on developing the...
Work at office
Local area
Turf Masters Brands
Charlotte, NC
12 hours ago
Entry-Level Event Marketing & Outreach Coordinator
A leading event marketing firm located in Charlotte, North Carolina is seeking an Entry Level Event Marketing Associate. You'll... ...is perfect for motivated individuals aiming for hands-on experience in customer engagement and event logistics. Join a fast-paced team and gain...
The Market Social
Charlotte, NC
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Events / Customer Experience Coordinator. Be the first to apply!