Guest Experience Lead (GEL)
McDonald's
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by: Greeting guests and communicating with them while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else Ensuring kids receive a kid treat Handling any concerns Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. Additional Info: Competitive pay Medical, dental and vision coverage Paid time off equal to 2% of gross earnings Unpaid Leaves of Absence Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language Discount programs Free meals / meal discounts This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at #J-18808-Ljbffr McDonald's
$15 - $17.05 per hour
...Overview Join to apply for the Guest Experience Lead role at McDonald’s . Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Benefits Competitive pay from $15.00 per hour - 17.05 / hour plus cash incentives Employee...SuggestedHourly payFull timeFlexible hoursShift work$14.5 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks... ...benefits This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are...SuggestedFlexible hours- A global fast-food chain is seeking a Guest Experience Lead in Novi, Michigan. This full-time entry-level position involves ensuring guest satisfaction, addressing concerns, and promoting app benefits. Ideal candidates will have strong customer service and teamwork skills...SuggestedFull timeFlexible hours
- Workstream is looking for a Restaurant Manager in Novi, Michigan, to lead their team while ensuring a 5-star guest experience. Responsibilities include recruiting, training, and managing staff, overseeing restaurant operations, and maintaining brand standards. Ideal candidates...Suggested
- ...daily operations. The ideal candidate has at least two years of supervisory experience in the quick service industry and a high school education. Responsibilities include focusing on sales, guest satisfaction, and maintaining restaurant cleanliness and product quality....SuggestedFull time
$15.73 - $15.98 per hour
...is seeking an Assistant Store Manager to establish and maintain guest services. The role involves supporting the Store Manager,... ...company policies. Candidates must have prior retail or management experience and be able to perform various physical tasks. This is a full-time...Hourly payFull time- TOCA Football in Richmond, OH is looking for a Lead Experience Associate who will oversee guest interactions and ensure a memorable experience. This role involves greeting guests, addressing their needs, and managing daily operations to maintain a welcoming environment...Flexible hoursWeekend workAfternoon shift
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- ...Restaurant Group, Inc. is seeking a Shift Lead to support management in a fast-paced Panda... ...Novi, MI. You will help create a welcoming guest environment and lead the team during shifts, while gaining hands-on cooking experience and opportunities to develop staff. The role...Shift work
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- ...for the operation of a single store, including hiring, coaching associates, and driving financial results to ensure exceptional guest experiences. We provide an 8+ week leadership training program and ongoing mentorship to support your success. This role requires a high...Relocation
- ...seeks a Front Office Supervisor to oversee daily front desk operations and ensure exceptional guest service. You will supervise front desk staff, manage check-in/out experiences, and address guest concerns with professionalism. Responsibilities include coordinating room...
- ...overseeing restaurant operations, achieving sales, and maintaining high food quality standards while leading the team passionately. The ideal applicant has at least 3 years of experience in a high-volume, casual dining environment. Benefits include a starting salary of $50,000...Casual work
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- Dunkin' is seeking a Restaurant Manager to lead a high-energy team at a Dunkin' location. You will drive guest satisfaction, oversee daily operations, and ensure... ...Ideal candidates bring 1-3 years of management experience in food service or retail, strong leadership, and...Flexible hours
- ...for its fast-casual Mediterranean restaurant in Waterford Charter Township. In this role, you will lead the team, drive results, and create outstanding guest experiences. Key requirements include prior restaurant and GM experience, strong leadership abilities, and the...Casual work
- ...focused on quality ingredients and nutrition. Join a collaborative team that values punctuality, reliability, and a positive guest experience. Training on gluten-free modifications and food preparation will be provided to ensure consistency and excellence in every bowl...Shift work
- A local bakery is seeking a Lead/Key Holder to create a welcoming environment for guests and ensure smooth bakery operations. This role involves engaging with customers, processing orders, and maintaining product knowledge. The ideal candidate will demonstrate exceptional...Local areaFlexible hoursShift workEarly shift
- ...to oversee the daily operation of a single store, hire and guide staff, and drive financial results while ensuring exceptional guest experiences. New leaders will participate in an 8 or more weeks of store leadership training and receive mentorship to support...
- ...Mediterranean restaurant in Novi, Michigan, is seeking a dedicated General Manager. This vital role requires restaurant and leadership experience, as well as a passion for food and people. The General Manager oversees daily operations, ensuring quality customer service and...Casual work
- ...environment that becomes the “third home” for our guests — where they learn, where they live, and... .... Everyone deserves the opportunity to experience the joy and fulfillment that sports can... ...squad! Whew! Job Highlights Job Title: Lead Experience Associate Location: Richmond,...Part timeShift workNight shiftAfternoon shift
- Five Below in Novi, MI is hiring a part-time Support Lead to supervise store operations and deliver the Five Below experience. You will oversee crew performance, train staff on the BEST customer service approach, and step in as Manager on Duty when needed to ensure smooth...Part timeFlexible hours
- StoryPoint is seeking an Executive Chef to lead the culinary and dining departments at our New Hudson, MI community. You will drive plate presentation, resident satisfaction and overall dining quality, while managing budgets, menus, and staff performance. The role demands...
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$60k - $70k
...seasoned restaurant leader to join as a full-time manager in our busy full-service dining location. You will lead dining and bar operations, drive guest experiences and mentor a diverse team. Compensation ranges from $60,000 to $70,000 per year, with base salary plus...Full time$18 per hour
...Sky Zone Park Team Lead Sky Zone - Who are we? We're the people that like... ...departments (by creating memorable moments for our guests, providing guests with information, and... ...work, schooling, or extracurricular experiences. ~ Minimum of 6 months of work...Work experience placementShift workNight shiftWeekend work$50k - $120k
A leading pharmacy retailer in Waterford Charter Township is seeking a Store Manager to oversee operations and enhance customer experiences. Responsibilities include team management, sales analysis, and ensuring compliance with regulations. A Bachelor’s degree along with...Full time- ...store operations, including managing sales, asset protection, and human resources tasks to ensure a great customer experience and profitability. You will lead by example, train and coach associates, supervise scheduling, merchandising, and cash handling, and help drive a...
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