Customer Service Agent

Customer Service RepresentativeIf you’re passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let’s talk.We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We’re looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we’re looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment.If this sounds a lot like you, please apply.Qualifications/SkillsWillingness to learn and open to changeSolid phone presence and interpersonal skillsExcellent verbal and written communication skillsStrong time management, critical thinking, organizational, problem solving and analytical skillsAbility to adapt to work efficiently in a rapidly changing dynamic environmentPositive, professional engaging and friendly attitude is a mustAbility to receive constructive feedback as well as provide valuable suggestions for improvementMust be computer literate with the ability to learn customer service software applicationsPunctuality and consistent work attendanceAble to read, write and communicate verbally in English and Spanish.BenefitsTraining starts at $17.00 per hour – full time and part time positions availableDaily sales contests, games and competitionsCompany lunches, SWAG, product and holiday partiesGenerous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401KPublic Transportation ReimbursementEssential Duties and Responsibilities include the following and other duties as assigned.Answer inbound calls and respond to customer requestsBuild rapport with customers by greeting them in a courteous, friendly, and professional mannerResearch possible distributor related issues using inside resources to resolve problems promptly and courteouslyUpsell/mention promotions and other products on phone callsIn-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissionsContribute ideas on ways to resolve problems to better serve the customer and/or improve productivityPerform other duties as assigned by managementEducation and/or ExperienceHigh School diploma or equivalentOne to three years related customer service experience and/or training, or equivalent combination of education and experienceBackground in Network Marketing is a plusWork at Home Requirements:You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date.Have dedicated cable, DSL, or fiber internet services of at least 50mb/sA secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet serviceThis position requires the employee to both reside and work in the state of Utah.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.