Process Engineer Sr Advisor

Job Description

Job Description

BCforward is currently seeking a highly motivated Process Engineer Sr Advisor for an opportunity in San Juan PR 00918!

Job Title: Process Engineer Sr Advisor

Location: San Juan PR 00918

Duration: 4 Months (Possibility of Extension)

Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)

Job Type: Contract

Pay Rate: $50/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

Responsible for applying process design, mapping and quality assurance tools to define and improve processes. Establishes a vision and strategy for process discipline. Primary duties may include but are not limited to: gathers information on existing processes. Performs analysis on current capabilities versus desired capabilities. Facilitates efforts at enterprise lead level to identify best known method processes and integration capabilities. Defines process design, mapping and quality assurance tools to define processes. Conducts testing to ensure standard processes, policies, guidelines and templates are being utilized. Interprets results of testing and reviews continuous improvement plan with senior management. Applies mapping and streamlining techniques to implement/improve processes. Defines and implements process metrics and establishes baseline process performance. Interviews associates to document workflows. Assists in training associates on new processes. Authors and interprets processes and procedures, templates and guidelines. Facilitates process design meetings. Creates and executes implementation plans for new processes. Provides post production support for issue management and resolution. Identifies architecture and structural design techniques to design process systems. Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 9 years experience authoring and analyzing technology processes with 5 years experience with process implementation in portfolio management and/or project management; process modeling languages such as Process Definitional Language (XPDL) and models such as Supplier, Input, Process, Output, Customer (SIPOC); with process design, mapping, quality tools, and organizational change management concepts; with process/maturity models in the applicable domain (ITIL, CMMI, Six Sigma, COBIT); or any combination of education and experience, which would provide an equivalent background. Green Belt Six Sigma certification strongly preferred. Knowledge of portfolio management strongly software.

Please list additional details, preferred skill sets:

• BA/BS degree in Business Administration, Engineering, Information Technology, or related field of study.

• Lean Six Sigma certification or equivalent preferred.

• Minimum of 5 years of progressive project management experience, preferably in the healthcare or insurance industry.

• Proven expertise in project planning, risk management, and stakeholder reporting.

• Experience managing multi-departmental or cross-functional projects and/or initiatives.

• Strong analytical, communication, negotiation and conflict resolution skills with experience in data-driven decision-making.

• Ability to influence and collaborate with all levels.

• Proficiency in project management software (e.g., MS Project, Smartsheet, or similar tools).

• Ability to operate independently, manage competing priorities, execute tasks in a high-pressure environment and meet time-sensitive deadlines.

• Strong understanding of Puerto Rico health insurance regulations and health plan operations, Medicaid/Medicare programs, or payer-side project delivery is highly desirable.

• Advanced proficiency in Excel, PowerPoint, and project financials tracking tools.

• Fully bilingual (English/Spanish). Spanish proficiency is essential to facilitate effective communication with diverse stakeholders and end-users

• Must be located within a commutable distance being able to work on-site given prior day notices.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.