Registered Nurse (RN) - Medication Refill

Job Description

Job Description

Position Overview

We are seeking a detail-oriented Registered Nurse for a Medication Refill RN. In this role, you will manage high-volume prescription refill requests using established clinical protocols, evaluate lab and diagnostic results, coordinate telephone patient care, and manage Epic InBasket queues within a premier regional healthcare system.

POSITION DETAILS

• Role: Ambulatory RN - Medication Refills

• Position Type: Full-Time, 3-Month Contract

• Location: Bloomington, MN

• Schedule: Monday - Friday, 8:00 AM - 5:00 PM CST

• Pay Rate: $45 - 50/hour (commensurate with experience)

• EHR System: Epic

KEY RESPONSIBILITIES

• Medication Refill Protocol Management: Review, evaluate, and process high-volume prescription refill requests using physician-approved standing orders and clinical protocols in Epic.
• Telephone Care & Triage: Handle incoming patient calls and digital inquiries, address medication questions, evaluate patient concerns, and follow up on treatment compliance.
• Diagnostic & Results Follow-Up: Review lab, imaging, and diagnostic results with ordering providers and communicate instructions, care plans, and health education to patients via phone or secure messaging.
• Provider & Pharmacy Liaison: Collaborate with physicians, advanced practice providers (APPs), and retail/specialty pharmacies to clarify dosages, coordinate prior authorizations, and resolve fill discrepancies.
• Virtual Education & Support: Deliver individualized telephonic patient education (e.g., medication adherence, chronic condition management, insulin guidance) and coordinate care plans with multidisciplinary teams.
• InBasket Management & EMR Documentation: Manage Epic InBasket queues, support e-visits and virtual care workflows, and maintain precise, audit-level clinical documentation.
• Quality & Patient Advocacy: Advocate for patient needs while adhering to strict HIPAA compliance and participating in workflow optimization efforts.

QUALIFICATIONS & REQUIREMENTS

• Licensure: Active, unencumbered Registered Nurse (RN) license in Minnesota.
• Certifications: Active Basic Life Support (BLS) certification (AHA or American Red Cross).
• Clinical Experience: Minimum of 2 years of professional RN experience (ambulatory, outpatient clinic, or medical-surgical background strongly preferred).
• EHR Expertise: Minimum of 1 year of hands-on experience navigating and documenting within Epic (including InBasket management).

BENEFITS

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?