Supervisor, Maintenance Control

Maintenance Control Supervisor

This job is a member of the Maintenance Control Team acting as a liaison to Hub Line / Hangar Operations. Responsible for providing guidance, oversight, direction to assigned Maintenance Control Technicians (MCT) with focus on line maintenance deferral management and oversight. This job supports the action and responsibilities of the Manager, Maintenance Control (MOD).

Collaborates with line maintenance management while serving as key liaison to Integrated Operations Center (IOC) departments. Provides surveillance of out of service events and coordinate troubleshooting recommendations to support expedited return to service. In conjunction with MCTs assigned, ensures station primary assigned deferrals (e.g. MELs, CDLs, NEFs) are reviewed to ensure required resources (e.g. Parts, tooling, consumables, and estimated ground time / manhours) are properly identified and resourced through coordination with Planning, Routing, and Supply Chain. Coordinates on secondary assigned deferrals (e.g. MONs, TSIs, TACs,) to ensure clear work scope expectations. Champions and promotes focus on key deferral groupings (e.g. Restrictive MELs, APUs, WIFI / IFE, Most Placarded Aircraft)

Must have a flexible schedule and be willing to work any and all shifts, including nights, weekends, and holidays.

All you'll need for success:

• Minimum Qualifications- Education & Prior Job Experience Bachelor's Degree in related field or equivalent related experience/training. 3 years experience in commercial airline maintenance operations. This could be Line or Base maintenance and prior Maintenance Control (or combination thereof).
• Preferred Qualifications- Education & Prior Job Experience Maintenance Operations Control (MOC) experience. Experience with AA maintenance procedures and familiar with regulatory requirements.
• Skills, Licenses & Certifications Must possess a current FAA Airframe and Power Plant (A&P) certification. Knowledge of Microsoft Office to include Word, Excel, Outlook, etc. and use of digital technical manuals. Excellent time management skills. Must be capable of operating in a fast paced, time constrained environment. Must have verbal and Interpersonal skills necessary to establish and maintain effective working relationships with customers and at all levels throughout the organization. Effective leadership skills and problem-solving techniques.

What you'll get:

Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.